James Weaver
CASTALIA,OH
Summary
Proven expertise in delivery management and exceptional customer service, demonstrated through successful tenure at Firelands Vending. Excelled in route planning and stock rotation, enhancing operational efficiency. Known for resolving customer concerns swiftly, ensuring satisfaction. Achieved a significant increase in on-time deliveries, showcasing strong problem-solving and interpersonal skills. I pride myself in my willingness to learn and take constructive criticism, along with working well with others. I am very eager to get to work!
Overview
5
5
years of professional experience
Work History
Vending Route Driver
Firelands Vending
01.2023 - Current
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Communicated regularly with dispatcher for delivery route details and changes.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Operated delivery vehicles safely and efficiently.
- Was able to get used to early start times, had to start my days at 3:45 AM. 10-12 hour days.
Pizza Delivery Driver
Village Pizza House
09.2019 - 08.2023
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Education
Bachelor of Science - Education
Bowling Green State University
Bowling Green, OH12-2022
High School Diploma -
Margaretta High School
Castalia, OH06-2019
Skills
- Loading and unloading
- Product Merchandising
- Route Planning
- Stock Rotation
- Delivery Management
- Excellent customer service
Timeline
Vending Route Driver
Firelands Vending
01.2023 - Current
Pizza Delivery Driver
Village Pizza House
09.2019 - 08.2023
Bachelor of Science - Education
Bowling Green State University
High School Diploma -
Margaretta High School
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