I am a dedicated and enthusiastic sales and client service oriented professional with experience in the outdoor and real estate industries. I am a fast learner in new environments and have a proven track record of success in both team and individual oriented settings.
Overview
6
6
years of professional experience
Work History
Asset Manager
The Longboat Group
06.2023 - Current
Responsible for the management and operations of roughly $25M in Real Estate Assets in Salida and Buena Vista Colorado.
Enacting and managing a new local property management team to support rental properties.
Negotiating, representing the organization, and executing due diligence efforts on all sales and purchases via my Colorado Broker License.
Strategy Development and Implementation for the whole investment portfolio and new development opportunities.
Leading marketing efforts on all for sale and for rent properties.
Responsible for financial analysis and cash flow management to generate positive returns for investors.
Creating financial models for new development pursuits.
Negotiating leases and setting rental and renewal rates through market research on our rental properties.
Inside Sales Representative
Evolve Vacation Rental
04.2021 - 06.2023
Provided a consultative and personalized end to end selling experience for clients.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Handled objections and helped clients gain a clear understanding of our value, services, and policies.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Maintained current knowledge of evolving changes in marketplace.
Customer Service Specialist
Brooklyn Boulders
09.2019 - 03.2021
Provided professional customer service and problem solving to best serve our community members
Assisting with strategy and growth related initiatives through conducting customer surveys and reporting analytics to the executive team and general managers, proposing operational changes and new product offerings based on customer backed data.
Supporting sales team workflows through report running to identify new member sales and promotion leads.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Investigated and resolved accounting, service and billing concerns.
Tour Coordinator
Denver Post Community Foundation Bike Tours
12.2018 - 08.2019
Assisting in all aspects of registration management including weekly reports, handling all rider customer service, ordering and organizing credentials and participant packets, and coordinating packet pick-up/registration events before and during both DPCF Bike Tours.
Stewarding our sponsors for both bike tours by maintaining contracts and records while ensuring all deadlines and benefits were met by both parties.
Representing DPCF Bike Tours at community events and building new relationships within the cycling community.
Assisting the Tour Director with planning and executing all ancillary events including the Annual Prologue Ride, Route Announcement Party, and Bike Shop Educational Events for both bike tours.
Developing and Managing the Featured Team Program: I was successful in new recruitment initiatives and growing the program by 40 teams for Ride The Rockies in 2019.
Creating and Launching a new Two Wheels For Change fundraising campaign that benefited non-profits who contribute to cycling stewardship.
Education
Certificate in Commercial Real Estate Development -
Cornell University
Ithaca, NY
05.2024
MBA - The Outdoor Industry
Western Colorado University
Gunnison, CO
05.2020
Bachelor of Arts - Recreation Management
Metropolitan State University of Denver
Denver, CO
05.2018
Skills
Sales and Client Management
Customer Service
Strategy Development and Implementation
Communication and New Relationship Building
Reporting and Trend Analysis
Property Management
Real Estate Development
Portfolio Management
Financial Modeling
Accomplishments
(2) Quarterly Excellence Sales Awards at Evolve Vacation Rental in 2 Years.
(1) Highest Overall Monthly Sales at Evolve Vacation Rental
Timeline
Asset Manager
The Longboat Group
06.2023 - Current
Inside Sales Representative
Evolve Vacation Rental
04.2021 - 06.2023
Customer Service Specialist
Brooklyn Boulders
09.2019 - 03.2021
Tour Coordinator
Denver Post Community Foundation Bike Tours
12.2018 - 08.2019
Certificate in Commercial Real Estate Development -
Restaurant Reservations & Butler at The St. Regis Longboat Key Resort by MarriottRestaurant Reservations & Butler at The St. Regis Longboat Key Resort by Marriott