James Wells
Elsmere,KY
Summary
Experienced Plant Supervisor skilled in plant operation and team management. Demonstrates strong leadership abilities, prioritizing safety and accuracy. Ensures efficient production processes and delivers high-quality final products.
Overview
18
18
years of professional experience
Work History
Plant Supervisor
Old Castle Building Envelope
05.2022 - Current
- Introduced and applied efficient procedures to optimize productivity.
- Effectively supervised and coordinated work for numerous staff members
- Partnered with upper-level leadership to ensure excellent client service delivery.
- Set schedules and allocated resources for current and backlog production requirements.
Team Lead
SteelCraft
09.2019 - 05.2022
- Assist multiple departments with efficiency.
- Developed strategies to increase team productivity.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Store Manager
Extra Space Storage
01.2016 - 09.2019
- Demonstrated self-reliance
- Ensured high level of satisfaction through excellent customer service.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Internet Administrator
Gallatin County Fiscal Court
04.2014 - 12.2015
- Monitored and troubleshooted network issues to minimize downtime
- Efficiently managed the setup and implementation of new customer accounts
- Resolved customer complaints and inquiries effectively to enhance overall satisfaction
- Assisted customers with technical issues.
Team Leader
U.S. Army
07.2008 - 07.2014
- Monitored and troubleshooted network issues to minimize downtime
- Efficiently managed the setup and implementation of new customer accounts
- Resolved customer complaints and inquiries effectively to enhance overall satisfaction
- Assisted customers with technical issues.
Senior Game Advisor
GameStop Inc.
10.2009 - 05.2011
- Led a team of several individuals
- Provided training for newly hired staff members
- Enhanced customer satisfaction by implementing effective sales strategies.
- Maintained an up-to-date knowledge of all gaming products, services, and promotions.
- Maintained accurate records of customer transactions using POS systems or other tracking software.
Senior Game Advisor
GameStop Inc.
09.2006 - 08.2007
- Led a team of several individuals
- Provided training for newly hired staff members
- Enhanced customer satisfaction by implementing effective sales strategies.
- Maintained an up-to-date knowledge of all gaming products, services, and promotions.
- Maintained accurate records of customer transactions using POS systems or other tracking software.
Education
Criminal Justice
Northern Kentucky University
Highland Heights, KYMilitary Police Training
U.S. Army Military Police School
Ft. Leonard, MOWork Ethic Diploma
Bellevue High School
Bellevue, KentuckySkills
- Plant management
- Process improvement
- Employee management
- Customer service
- Efficiency optimization
- Property security
- Spreadsheets
- Team leadership
- Goal accomplishment
- Supervision
- Training
- Sales
Timeline
Plant Supervisor
Old Castle Building Envelope
05.2022 - Current
Team Lead
SteelCraft
09.2019 - 05.2022
Store Manager
Extra Space Storage
01.2016 - 09.2019
Internet Administrator
Gallatin County Fiscal Court
04.2014 - 12.2015
Senior Game Advisor
GameStop Inc.
10.2009 - 05.2011
Team Leader
U.S. Army
07.2008 - 07.2014
Senior Game Advisor
GameStop Inc.
09.2006 - 08.2007
Criminal Justice
Northern Kentucky University
Military Police Training
U.S. Army Military Police School
Work Ethic Diploma
Bellevue High School
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