Overview
Work History
Education
Timeline
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James Westfall

Medina,OH

Overview

6
6
years of professional experience

Work History

Clerk

The UPS Store
Brunswick, Ohio
05.2021 - Current
  • Managed customer inquiries through phone and email communication.
  • Resolved product issues by collaborating with technical support teams.
  • Provided accurate product information to assist customer decision-making.
  • Processed orders and returns efficiently using company software systems.
  • Trained new staff on company policies and customer service best practices.
  • Answered customer inquiries and provided accurate information regarding products and services.

Clerk

The UPS Store
Bowling Green, OH
08.2024 - 12.2025
  • Processed customer orders efficiently and accurately at local retail shipping center.
  • Assisted customers with packing, shipping, and printing services daily.
  • Maintained inventory levels and organized shipping supplies for optimal access.
  • Provided exceptional customer service by answering inquiries and resolving issues.
  • Collaborated with team members to streamline workflow during busy periods.
  • Assisted customers with inquiries and complaints in a professional manner.

Team Member

Dairy Queen Grill & Chill
Medina, OH
09.2019 - 09.2021
  • Prepared and served food items according to menu specifications.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of dining area and kitchen for customer satisfaction.

Education

High School Diploma -

Medina Highschool
Medina
05-2024

BBA - Finance

Bowling Green State University
Bowling Green, Ohio, OH

Some College (No Degree) - Finance

PLUS Salzburg
Salzburg, Austria

Timeline

Clerk

The UPS Store
08.2024 - 12.2025

Clerk

The UPS Store
05.2021 - Current

Team Member

Dairy Queen Grill & Chill
09.2019 - 09.2021

High School Diploma -

Medina Highschool

BBA - Finance

Bowling Green State University

Some College (No Degree) - Finance

PLUS Salzburg
James Westfall