James White
Alamo,GA
Summary
High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC systems, products and services options.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Comfort Advisor
Rivers Heating & Air Conditioning
04.2018 - Current
- Increased customer satisfaction by providing personalized comfort solutions based on individual needs and preferences.
- Improved sales performance by conducting thorough home energy assessments and recommending appropriate products.
- Established trust with clients through clear communication, addressing concerns, and providing expert advice.
- Enhanced team productivity by sharing product knowledge and best practices with fellow Comfort Advisors.
Welding Shop Supervisor (Union Millwright)
Carter Mechanical
09.2016 - 04.2018
- Improved store efficiency by implementing new inventory management processes.
- Streamlined operations through effective employee scheduling and task delegation.
- Increased sales revenue with targeted customer engagement strategies.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
Maintenance Technician
Wheeler County Schools
08.2010 - 08.2016
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Streamlined workflow by optimizing equipment layout and arrangement in the facility.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
Small Business Owner
White's Water World Inc.
01.2000 - 08.2010
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Improved cash flow with diligent accounts receivable management, reducing delinquencies and bad debt writeoffs.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Sales Supervisor
McRae Coca-Cola United
07.1994 - 12.1999
- Boosted sales by implementing effective training programs for new and existing employees.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
Marine
USMC, United States Marine Corps
06.1990 - 05.1994
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Telfair County High School
Mc Rae Helena, GA05.1985
Skills
- Sales Agreements
- Upselling strategies
- Client Relationship Development
- Rewards Program
- Sales Proposals
- Outside Sales
- Lead Development
- Service Contract Sales
- Attention to detail
Affiliations
- Active in church (VBS Director, Children's Church Leader)
- Love spending time with 7 wonderful grandchildren
- Enjoy spending time at lake residence
- Enjoy rebuilding old cars & trucks
Certification
Certified Welding Certificate
HVAC EPA Clean Air Section 608 Universal Certification
Build A Sales Person Certificate (Lennox)
Class B Commercial Driver's License
Timeline
Comfort Advisor
Rivers Heating & Air Conditioning
04.2018 - Current
Welding Shop Supervisor (Union Millwright)
Carter Mechanical
09.2016 - 04.2018
Maintenance Technician
Wheeler County Schools
08.2010 - 08.2016
Small Business Owner
White's Water World Inc.
01.2000 - 08.2010
Sales Supervisor
McRae Coca-Cola United
07.1994 - 12.1999
Marine
USMC, United States Marine Corps
06.1990 - 05.1994
High School Diploma -
Telfair County High School