Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

JAMES WHITE

Princeton,WV

Summary

Most recently spent 3+ years specializing in growing and setting up new patients for Lincare. As a long-time asset for the company, I was responsible for traveling to patient’s homes and/or medical centers in order to set up new patients with home medical services. These services included setting up new home oxygen equipment, hospital beds and other medical items as well as educating patients on how to operate and maintain said machinery/equipment. During my time with Lincare, our business grew every single quarter that I was on the team, and would regularly get glowing reviews for my outstanding customer service and technical knowledge when it came to my patients.

Prior to my tenure at Lincare was a sales rep for a results-oriented wireless company with 9.5+ years of experience and a proven knowledge of retail and sales excellence: I was responsible for adding and growing our small business portion at US Cellular. During my tenure our business accounts grew immensely, with an increase of 40% in small business adds during my first quarter and Client Relations: During my 6 years of employment for US Cellular I consistently was awarded with compliments from my customer base. So much so that the rest of my team frequently looked to my guidance to ensure customer satisfaction in our store. Aiming to leverage my skills to successfully fill the Cable Splicing Technician role at Frontier.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Installation and Service Technician

Lincare
06.2021 - 02.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving technical issues for patients or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated visits in the field efficiently, finding satisfactory resolutions for both existing patients and potential patients alike.
  • Responded to patient calls and discharges while on call to do home visits for troubleshooting and resolving products and equipment concerns.

General Contractor

Calfee and Sons Construction LLC
10.2019 - 07.2021
  • Helping hand for licensed contractor Paul Calfee
  • Painting and maintenance of rental units
  • Run general errands such as hardware store runs, etc

Retail Wireless Consultant

US Cellular
09.2013 - 10.2019
  • Greet and build rapport with customers coming into the store
  • Demonstrate and educate customers on new and existing products to meet their sales needs
  • Handle larger scale business accounts for their existing and growing needs
  • Troubleshoot customers' devices and educate them to ensure satisfactory service
  • Meet and exceed daily, weekly, and monthly sales goals in an effort to build our business each quarter

Assistant Sales Manager

Express
07.2010 - 07.2013
  • Organize and run a sales team towards daily goals
  • Provide expertise in current and trending fashions for both men and women
  • Handle daily cash sweeps and register closings along with nightly deposits

Education

Business marketing, Retail management

CONCORD UNIVERSITY, Athens, WV
05.2007
Completed coursework towards

Skills

  • Technology based systems
  • Customer service
  • Sales associate
  • Account activations

Certification

Certified Apple Master

References

References available upon request

Timeline

Installation and Service Technician - Lincare
06.2021 - 02.2024
General Contractor - Calfee and Sons Construction LLC
10.2019 - 07.2021
Retail Wireless Consultant - US Cellular
09.2013 - 10.2019
Assistant Sales Manager - Express
07.2010 - 07.2013
CONCORD UNIVERSITY - , Business marketing, Retail management
JAMES WHITE