James Wiggins
Publix Grocery Store
MIAMI,FL
3
Languages
1
Certification
4
years of professional experience
Detail-oriented grocery stock clerk with experience in inventory counts, supply audits, and accurate data recording. Skilled in helping customers, resolving concerns professionally, and using company software to locate merchandise. Focused on improving stock accuracy, communication, and day-to-day store efficiency.
Work History
Grocery Stock Clerk
4 Years 3 Months- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Assisted customers in locating products and answered basic department questions with professionalism.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Achieved timely inventory management by conducting accurate stock counts and reporting discrepancies.
- Delivered exceptional customer service by quickly addressing concerns or complaints regarding products or store conditions. Deescalation and Conflict Resolution Route efficiency
- Completed inventory accounts to keep records current and promote accurate ordering.
- Located needed merchandise in inventory using company software and placed on skids for transport to shelves.
Education
High School Diploma
Skills
Route planning
Data recording
Inventory management
Mechanical skills
Technical aptitude
Customer service
Client relationship management
Customer communications
Multitasking
Reliability
Excellent communication
Reading comprehension
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Num6ber] staff members.6
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPDW - Certified Professional in Distribution and Warehousing
Languages
English
Limited Working
English
Full Professional
Spanish
Limited Working
Timeline
Grocery Stock Clerk
Publix Grocery Store
08.2022 - CurrentRead More
Miami Jackson Sr.High
High School Diploma
Read More