Summary
Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver

James Wilkerson

Eden,NC

Summary

Proven technician and truck driver with a history at Procter & Gamble Co, showcasing exceptional mechanical troubleshooting and safe driving practices. Demonstrates a strong work ethic and problem-solving ability, significantly enhancing equipment reliability and operational safety. Expert in preventive maintenance and customer satisfaction, consistently delivering results under pressure.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Truck Driver

McLean Trucking
02.2022 - 03.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Technician

Procter & Gamble Co
04.2018 - 02.2022
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Truck Driver

C.R. England
06.2017 - 03.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Associate

Carowinds
05.2016 - 04.2017
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Education

Associate of Arts - Culinary Arts

Art Institute of Charlotte
Charlotte, NC

High School Diploma -

John M Morehead High School
Eden, NC
06.2014

Skills

  • Safe Driving
  • Strong Work Ethic
  • Self-motivation and discipline
  • Safe Driving Practices
  • Attention to Detail
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Troubleshooting
  • Maintenance and repairs
  • Quality Control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Equipment Maintenance
  • Work Planning and Prioritization
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting

Certification

Class A CDL no restrictions.

Timeline

Truck Driver

McLean Trucking
02.2022 - 03.2024

Technician

Procter & Gamble Co
04.2018 - 02.2022

Truck Driver

C.R. England
06.2017 - 03.2018

Associate

Carowinds
05.2016 - 04.2017

Associate of Arts - Culinary Arts

Art Institute of Charlotte

High School Diploma -

John M Morehead High School

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James Wilkerson