History
James Wilkins
Amarillo,TX
Summary
Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.
Overview
6
6
years of professional experience
Work History
Outbound Warehouse Associate
Amazon Fulfilment Center
08.2022 - 02.2024
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Checked and rechecked orders before packaging and shipping items.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
Construction Assistant
A Square Remodeling
02.2024 - Current
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
Guest Service Representative
Toot N Totum
03.2019 - 08.2022
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Dishwasher
IHOP
08.2018 - 03.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
High School Diploma -
Caprock High School
Amarillo, TX05.2018
Skills
- Warehouse Safety
- Loading and unloading
- Order Picking
- Handheld scanner operation
- Heavy Lifting
- Shipping and receiving
- Pallet jack proficiency
- Order Checking
- Customer Relations
- Cargo Loading
Additional Information
I would like to expand my work experience after working in the construction, shipping, retail and restaurant industries. Employment in those fields has taught me how to work hard and be a reliable, dependable employee. Attention to detail and following company policy is a priority as well as maintaining good working relationships with my coworkers . At some point in the future, I would like to go to college.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Construction Assistant
A Square Remodeling
02.2024 - Current
Outbound Warehouse Associate
Amazon Fulfilment Center
08.2022 - 02.2024
Guest Service Representative
Toot N Totum
03.2019 - 08.2022
Dishwasher
IHOP
08.2018 - 03.2019
High School Diploma -
Caprock High School
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