James Willard
Flat Rock,MI
Summary
Dynamic and results-driven professional with a strong background in management at Buffalo Wild Wings. Proven ability to enhance customer satisfaction and boost employee morale through effective leadership. Skilled in safety awareness and stocking proficiency, consistently ensuring operational excellence and a clean environment. Committed to fostering a productive team atmosphere.
Overview
8
8
years of professional experience
Work History
Floor Helper
Inland Press
09.2024 - 11.2024
- Loaded and positioned unprinted materials.
- Used equipment properly to avoid workplace hazards or injuries.
Floor Manager
Buffalo Wild Wings
12.2016 - 01.2024
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 30-50 employees to maintain smooth-running operations.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Performed closing procedures five times weekly by balancing cash drawers and reconciling credit card transactions.
- Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Skills
- Cleanliness
- Safety awareness
- Stocking proficiency
- Technical aptitude
- Heavy lifting
- Punctual
Timeline
Floor Helper
Inland Press
09.2024 - 11.2024
Floor Manager
Buffalo Wild Wings
12.2016 - 01.2024
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