James Williams
Wilmington ,NC
Summary
Organized Maintenance tech 3 with successful history of managing priorities and meeting challenging performance targets. Works well under pressure to complete physically and mentally demanding work. Safety-oriented team player with strong attendance record. Ready to make the next step up in my career .
Overview
29
29
years of professional experience
Work History
Maintenance Technician 3
Charter/Spectrum Cable
02.2001 - Current
- Diagnose problems with HFC system and fiber systems and equipment using advanced troubleshooting abilities
- Routinely inspect power supplies for preventive and emergency maintenance needs
- · Maintain 570 fiber nodes in a still growing market and area
· Work a rotating on-call, every 4th week for 7 days
. Track issues to customer’s homes and make repairs needed to help with our system’s
. Work with other departments to better our plant’s integrity.
. Complete construction orders for cable replacement and cut over of new cable - Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Communicate effectively with other departments to insure the customer is taken care of in a respectful and expedient manner.
Installer/ Service Tech
Brinson & Sons Heating & Air
12.1994 - 01.2001
- · Installed and made hard duct work.
- · Did rough in and dry in on new homes
- · Design and worked on commercial projects
- . Did change out on older homes also
- · Completed all paperwork on finals for billing
Education
Electronics Equipment Installation And Repair
Cape Fear Community College
Wilmington, NC1995
Skills
- Troubleshooting strength
- Team Player
- Capable of leading while listening to new ideas/approaches to address an issue
- Exceptional customer service skills
- Equipment repair
- Maintenance scheduling
- Complex problem solving
- Organizational ability
- Safety-oriented mindset
- Reporting and documentation
- ADDITIONAL SKILLS
Design and engineer Subwoofers
Wiring and install guru
Web and tech savvy, require little to no training
Timeline
Maintenance Technician 3
Charter/Spectrum Cable
02.2001 - Current
Installer/ Service Tech
Brinson & Sons Heating & Air
12.1994 - 01.2001
Electronics Equipment Installation And Repair
Cape Fear Community College
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