James Williams
Oakland,CA
Summary
Driven professional with extensive experience in facility maintenance and customer service, notably with Block By Block. Excelled in enhancing workplace cleanliness and efficiency, leveraging skills in cleaning, sanitizing, and waste management. Demonstrated exceptional adaptability and a strong work ethic, achieving high customer satisfaction ratings. Proven ability in team leadership and problem-solving, committed to health and safety standards. Conscientious sanitation professional skilled at safely and efficiently collecting Type and Type materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
5
5
years of professional experience
Work History
Custodial /Cleaner
Block By Block
11.2021 - 06.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Food Delivery Driver
Solution Nutrition
01.2018 - 12.2020
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
Education
McCylymonds High School
Oakland Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Health and safety compliance
- Waste Management
- Professional Appearance
- Health and Safety Regulations
- Complex Problem-Solving
- Confidentiality Awareness
- Recycling management
- Green cleaning practices
- Supply Inventory Management
- Crew Management
- Multitasking
- Strong Work Ethic
- Organizational Skills
- Time Management
- Adaptable and Flexible
- Flexible Schedule
- Heavy Lifting
- Facility Maintenance
- Work Orders
- Power Equipment Operation
- Painting
- Operating Heavy Machinery
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Timeline
Custodial /Cleaner
Block By Block
11.2021 - 06.2023
Food Delivery Driver
Solution Nutrition
01.2018 - 12.2020
McCylymonds High School