Summary
Overview
Work History
Education
Skills
Certification
Education And Technical Training
Timeline
Generic

James Williams

Garner,NC

Summary

Hands-on Field Technician with 8+ years of experience in mobile repair, diagnostics, and maintenance of sensitive technical equipment in customer-facing environments. Adept at working from mobile service units to deliver timely repairs, preventive maintenance, and equipment support while ensuring adherence to safety and quality standards. Proven ability to perform detailed inspections, troubleshoot mechanical/electrical components, and document service activities per regulatory requirements. Reliable, safety-conscious, and skilled at meeting tight deadlines in high paced adjacent settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Communications Systems Technician

M.C.A.
Morrisville, NC
10.2022 - Current
  • Deliver field-based service and repairs from a mobile service truck, supporting multiple client sites.
  • Conduct inspections and preventative maintenance on RF communication systems and hardware.
  • Maintain detailed service documentation to ensure compliance with safety and technical standards.
  • Perform repairs using hand tools and diagnostic equipment; adhere to OSHA and PPE regulations.
  • Enter client facilities as needed to perform on-site support and resolve issues.

Quality Assurance Analyst

D.B. Technologies
Garner, NC
06.2021 - 07.2022
  • Supported mobile and field environments with maintenance of wireless communication systems.
  • Conducted hardware diagnostics, detailed inspections, and ensured functional compliance.
  • Maintained service logs, interfaced with clients, and ensured timely issue resolution.

Quality Assurance Lead

Google Fiber / One Path
Cary, NC
07.2018 - 03.2020
  • Oversaw regional QA inspections and compliance assessments in field operations.
  • Trained and mentored field techs on safety, documentation, and equipment quality.
  • Contributed to improved accuracy in service logging and field equipment use.

Field Test Lead

D.B. Technologies
Garner, NC
11.2016 - 12.2017
  • Performed detailed testing and functionality verification of RF devices in field settings.
  • Documented test findings and coordinated with engineers on equipment optimization.
  • Supported mobility-focused workflows requiring precision and mechanical awareness.

QA Engineer

Lenovo / CTG
Morrisville, NC
03.2015 - 09.2016
  • Conducted hardware/software QA including root-cause analysis and defect resolution.
  • Managed offshore coordination and technical communication for test execution.

Adjunct Professor

Wake Technical Community College
Cary, NC
05.2015 - 01.2016
  • Instructed students in mobile development using Android Studio, focusing on practical, hands-on learning.

Education

ASTRO25 Maintenance, Networking, and RF Systems -

Motorola Solutions
Schaumburg, IL

RF Site Preventive Maintenance and APX Radio -

ETA International
Las Vegas, NV

Skills

  • Mobile equipment repair
  • Precision tool handling
  • Preventive maintenance and quality control
  • Customer-site support
  • Equipment inspection and documentation
  • Safety protocols
  • Mechanical aptitude
  • Driving skills
  • Mobile unit operation
  • Technical reporting

Certification

  • APX Radio Technician, ETA International, 02/01/25
  • ASTRO25 RF Site Preventive Maintenance, ETA International, 02/01/25
  • P25 Networking Professional, Motorola, 04/01/23
  • ASTRO25 Site Maintenance, Motorola, 04/01/23
  • P25 System Technical Associate, Motorola, 02/01/23
  • Motorola Additional Certifications, LTE Technical Associate, Public Safety LTE Sales Associate, Federal Government Partner Bundle

Education And Technical Training

  • Motorola Solutions, Schaumburg, IL, ASTRO25 Maintenance, Networking, and RF Systems
  • ETA International, Las Vegas, NV, RF Site Preventive Maintenance and APX Radio

Timeline

Communications Systems Technician

M.C.A.
10.2022 - Current

Quality Assurance Analyst

D.B. Technologies
06.2021 - 07.2022

Quality Assurance Lead

Google Fiber / One Path
07.2018 - 03.2020

Field Test Lead

D.B. Technologies
11.2016 - 12.2017

Adjunct Professor

Wake Technical Community College
05.2015 - 01.2016

QA Engineer

Lenovo / CTG
03.2015 - 09.2016

ASTRO25 Maintenance, Networking, and RF Systems -

Motorola Solutions

RF Site Preventive Maintenance and APX Radio -

ETA International

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