James Willis

• Developed and implemented a comprehensive training program for the commercial sales force that led to a 25% increase in sales productivity within the first year, by incorporating adult learning principles, cutting-edge sales techniques, and performance tracking metrics. • •Responsible for all training and development of sales force, managers, and internal staff • Identified current – future learning & development needs; proactively develops Annual Learning Plan. Positively impacted organizational retention by 26% by designing and developing all parts of the EPI Health Performance Management/ Performance Excellence Programs. • •Designed- developed- facilitated EPI Health's first ever Future Leaders Program. Proactively worked with cross-functional partners to finalize all metrics for Novan Career Ladders regarding longterm financial program impact and Human Resources considerations. • I led all quarterly POA development, national sales meeting development, vendor management, and development of all media training venues. • Established cadre of field trainers across the nation. Within 1.5 years, 100% of the cadre had been developed and promoted to management positions. • Developed and executed a comprehensive training strategy that enhanced the competencies of our sales professionals in high-impact strategic selling techniques, resulting in a 25% increase in revenue within the first fiscal year

· Consulted for Sales Management, Sales Force Development, Coaching, Management Training, and Management Development.

· 1:1 and small group coaching sessions, instructor-led courses, virtual classrooms, or digital learning and coaching sessions.

· Design, create, develop, and deliver informal and formal training solutions for targeted organizational needs.

· Customized programs for sales leaders, sales teams, account managers, brand teams, managed care teams, reimbursement teams, and specialty teams.

· Served as lead trainer and facilitator to deliver training programs using various methodologies (i.e., learning, live sessions, virtual classrooms, webinars, execute one-on-one coaching).

Grew the number of confirmed accounts to 35 clients within 14 months nationally. •Participated in 12 product launches, the design of 6 national sales meetings, and 24 regional meetings design. • Grew revenue each year by 10 - 29%. •Provided consulting services to clients across 21 therapeutic areas. •Designed and installed Leader Development programs within 10 client organizations over five-year period

• Ensured compliance with all laws governing the sale of products within each region.
• Managed budgeting processes for national sales department including forecasting expenses and income projections.
• Partnered with marketing teams to develop promotional materials and campaigns aimed at increasing product awareness and demand.
• Developed and implemented national sales plans to meet organizational objectives.
• Provided leadership, direction and support to regional sales managers and their teams in order to achieve short-term goals as well as long-term objectives.
• Established relationships with key clients to ensure repeat business opportunities.
• Developed pricing strategies to maximize profits while maintaining customer loyalty.
• Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
• Determined annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Maintained productive national sales staff by strategically recruiting, orienting and training top-notch employees.
• Recruited, interviewed, hired and trained talented sales staff of 800 employees to outperform competition.
• Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
• Arranged and implemented sales department improvements, including updates to company marketing, cost analysis, and presentations.
• Developed incentives program that motivated employees while meeting organizational goals.
• Implemented a CRM system that improved tracking of leads, customers, and order fulfillment times.
• Established KPI targets for individual team members as well as overall team performance.
• Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
•