James Wills
Altamonte Springs,FL
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Salesperson
Metro by T-Mobile
Altamonte Springs, FL
08.2023 - 01.2024
- Keep informed on telecommunication products and systems as well as any sales or promotions to provide the best service and device for each customer.
- Implement new strategies to meet sales goals and maintain a competitive position in regional and national ranking.
- Insure security of the personal information of all customers in an environment where incredibly sensitive data is required to verify all customers identity.
Server/Barback
The Pony Club (Hotel Cheval)
Paso Robles, CA
12.2022 - 07.2023
- Ensured excellent service in a very high end dining environment by using communication skills to connect with patrons.
- Maintained an sanitary and organized workspace for the bartenders in a fast paced bar environment and kept back stock of ingredients and other bar supplies.
- Exercise knowledge of current menu items, garnishes, ingredients and preparation methods, and rely this information to customers in a clean and concise way.
Deli Front End Shift Lead
Lassens Natural Food And Vitamins
San Luis Obispo, CA
07.2021 - 09.2022
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sandwich Artist
Jersey Mike's Subs
San Luis Obispo, CA
02.2020 - 06.2021
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Host
Cambria Pines Lodge
Cambria, CA
02.2019 - 09.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education
High School Diploma
Templeton High School
Templeton, CA05.2019
Skills
- Money handling
- Customer assistance
- Sales expertise
- Relationship building
- Training & development
- Retail merchandising expertise
- Interpersonal and written communication
References
- Jeffery Castillo (Lassens Natural Food and Vitamins) 805-403-8110
- John Ceegan (Metro by Tmobile) 613-896-8853
- Tori Slatcher (Hotel Cheval) 805-539-3499
Timeline
Salesperson
Metro by T-Mobile
08.2023 - 01.2024
Server/Barback
The Pony Club (Hotel Cheval)
12.2022 - 07.2023
Deli Front End Shift Lead
Lassens Natural Food And Vitamins
07.2021 - 09.2022
Sandwich Artist
Jersey Mike's Subs
02.2020 - 06.2021
Host
Cambria Pines Lodge
02.2019 - 09.2019
High School Diploma
Templeton High School