JAMES WILSON
BARTLESVILLE,OK
Summary
Dedicated professional with a strong safety focus and effective communication skills, honed at Bartlesville Independent School District. Proven track record in behavior management and incident reporting, ensuring a respectful environment. Adept at addressing mechanical issues promptly, enhancing service reliability and student satisfaction. Committed to excellence in all aspects of transportation and support.
Diligent [Desired Position] known for providing strategic software solutions that optimize business processes. Extensive experience in evaluating client needs and implementing customized software applications. Demonstrated expertise in project management and technical troubleshooting.
Results-driven software professional prepared to deliver impactful software solutions. Proven experience in analyzing client requirements and developing tailored software applications. Strong focus on team collaboration and delivering reliable results under changing circumstances. Skilled in project management and technical problem-solving, with dependable and adaptable approach.
Professional communicator with solid experience in creating clear, concise, and user-friendly documentation. Skilled in technical writing, content creation, and information architecture, bringing strong focus on collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Expertise in simplifying complex information, ensuring accuracy, and meeting deadlines consistently.
Overview
33
33
years of professional experience
Work History
School Bus Driver
Bartlesville Independent School District
01.2023 - 05.2024
- Operated school buses, ensuring safe and timely transportation for students.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Communicated effectively with parents and school staff regarding transportation schedules and safety protocols.
- Implemented behavior management strategies to promote a respectful environment on the bus.
- Coordinated with maintenance teams to address mechanical issues promptly, minimizing service disruptions.
Walmart Cashier
Walmart
11.2023 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
Software Consultant/Trainer
Tyler Technologies
01.2002 - 07.2019
- Assisted in troubleshooting software issues, providing effective support for user inquiries.
- Supported training sessions for end-users to facilitate efficient software adoption and usage.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
- Troubleshot issues during software deployment phases ensuring successful installations at client sites.
- Presented product demonstrations to clients, showcasing features and benefits that met their specific needs.
- Consulted with clients to align future software development with customer priorities.
- Conducted system testing and quality assurance to ensure optimal performance of applications.
- Documented user requirements and developed technical specifications for software enhancements.
City Fees & Collections
City of Tulsa
05.2000 - 12.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Technical Writer
TAASC Software
10.1991 - 04.2000
- Developed comprehensive documentation for software applications, enhancing user understanding and product usability.
- Collaborated with cross-functional teams to gather technical information, ensuring accuracy and clarity in materials.
- Created and maintained style guides, standardizing documentation processes across various projects.
- Edited and reviewed technical content for consistency, improving overall quality of deliverables.
- Led initiatives to streamline documentation workflows, significantly reducing time-to-delivery for project materials.
- Conducted usability testing on documents, integrating findings to enhance clarity and effectiveness for end users.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Sooner High School
Bartlesville, OK1974
Bachelor of Science - Secondary Education
Lubbock Christian College
Lubbock1978
Master of Science - Education Administration
Northeastern State University
Tahlequah, OK1984
Bachelor of Science - Accounting
Northeastern State University
Tahlequah, OK1997
MBA - Accounting
University of Phoenix
Tempe, AZ2006
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Incident reporting
- Special needs assistance
Additional Information
Certified Public Accountant (Retired), 1991
Timeline
Walmart Cashier
Walmart
11.2023 - 02.2024
School Bus Driver
Bartlesville Independent School District
01.2023 - 05.2024
Software Consultant/Trainer
Tyler Technologies
01.2002 - 07.2019
City Fees & Collections
City of Tulsa
05.2000 - 12.2000
Technical Writer
TAASC Software
10.1991 - 04.2000
High School Diploma -
Sooner High School
Bachelor of Science - Secondary Education
Lubbock Christian College
Master of Science - Education Administration
Northeastern State University
Bachelor of Science - Accounting
Northeastern State University
MBA - Accounting
University of Phoenix
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