James Wilson III
Plantation
Summary
Hardworking and customer-focused professional with experience in customer service, sales, food preparation, and safety enforcement. Skilled in assisting customers, resolving issues, and providing expert guidance to ensure a positive experience. Experienced in maintaining safe and engaging environments, enforcing rules, and promoting fairness and teamwork. Adaptable and efficient in fast-paced settings, with effective communication and problem-solving abilities. Dedicated to delivering quality service and creating a positive atmosphere in any role.
Overview
1
1
year of professional experience
Work History
Trampoline Supervisor
Urban Air Adventure Park
02.2024 - 06.2024
- Supervise trampoline activities to ensure a fun and safe experience for all participants.
- Enforce safety rules and guidelines to prevent injuries.
- Monitor and assist guests to ensure they follow proper jumping techniques.
- Provide a positive and engaging environment for kids and families.
Kitchen Staff Member
Urban Air
07.2024 - 09.2024
- Prepare and cook food items such as chicken wings, tenders, fries, and pizza.
- Handle customer complaints professionally, ensuring prompt issue resolution.
- Provide excellent customer service to ensure guest satisfaction.
- Maintain a clean and organized kitchen environment.
Youth Basketball Referee
I9 Sports
10.2024 - 12.2024
- Established a safe environment for youth players by enforcing rules and promoting sportsmanship.
- Improved overall game fluidity by making timely decisions and communicating effectively with coaches and players.
- Contributed to player development through constructive feedback on their performance during games.
- Handled high-stress situations using superior calming techniques with basketball fans.
Footwear Associate
Dicks Sporting Goods
12.2024 - Current
- Assist customers in finding the right footwear based on their needs and preferences.
- Retrieve and present requested shoes in assorted sizes and styles.
- Provide expert advice on shoe features, fitness, and performance.
- Ensure a positive shopping experience by delivering excellent customer service.
- Maintain organization and inventory within the footwear department.
Education
Associate of Science - Health Sciences
Broward College
Fort Lauderdale, FL09-2026
High School Diploma -
South Plantation High School
Plantation, FL06-2024
Skills
- Customer service
- Communication
- Problem-solving
- Leadership
- Teamwork
- Adaptability
- Conflict resolution
- Time management
- Attention to detail
Timeline
Footwear Associate
Dicks Sporting Goods
12.2024 - Current
Youth Basketball Referee
I9 Sports
10.2024 - 12.2024
Kitchen Staff Member
Urban Air
07.2024 - 09.2024
Trampoline Supervisor
Urban Air Adventure Park
02.2024 - 06.2024
Associate of Science - Health Sciences
Broward College
High School Diploma -
South Plantation High School
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