James Wilson Jr
Yardley,PA
Summary
Results-driven Executive Manager well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Possessing an outstanding track record of understanding, defining and shaping a customers' needs. Pro-active and having a proven ability to improve processes, and people by promoting best practice procedures. IT Specialist adept in leading large scale technology projects from conception to completion. Experienced in installing, maintaining, and providing support for computer systems and networks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Specialist (Policy and Planning)
Department Of Treasury
Philadelphia, PA
01.2024 - Current
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network/division performance through regular monitoring and maintenance.
- Compiled statistical data after each month-end closing.
- Conducted weekly travel spend plan analysis for 8 Divisions.
- Utilized software to analyze and report on budget trends for 8 Divisions and 2 Business Units.
- Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.
- Implemented budgetary monitoring techniques to improve corporate spending habits, through Power Automate and Power BI.
- Improved forecast accuracy with thorough analysis of historical data and identification of trends.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
- Monitored contracts and analyzed expenses to facilitate financial objectives.
- Created and updated expenditure reports in PTS.
- Reduced downtime by identifying potential issues and resolving them proactively.
- Developed customized software solutions for improved business processes and increased productivity.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Generated annual budget forecasting information for senior executives.
- Recommended financial solutions to executive management based on detailed financial analysis.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Monitored and reported budgetary discrepancies to senior management to maximize reporting efficiency and finalized spending plans.
- Streamlined budget processes for increased accuracy and timely completion of financial reports.
- Reduced overall expenses with thorough analysis of departmental spending patterns.
- Optimized resource allocation to maximize return on investment in various projects.
- Supported executive decision-making by providing accurate financial forecasts and recommendations.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Evaluated procurement needs and projected expenditures.
- Evaluated project proposals for potential risks, ensuring alignment with government objectives and long-term sustainability.
- Developed comprehensive financial models to guide strategic planning efforts and achieve desired outcomes.
- Ensured compliance with regulatory requirements, maintaining meticulous records of all financial transactions and documentation.
- Collaborated with management teams to establish realistic budgets that support organizational growth objectives.
- Conducted variance analyses to identify potential areas for improvement in existing budgeting practices.
- Established strong relationships with key stakeholders throughout the organization, facilitating effective collaboration on budgetary matters.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Prepared response strategies to avoid potential budget cuts.
Operations Manager
GOCC
01.2021 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Served instrumental role in organizational transformation and implementation and participated in 5 successful large-scale corporate projects.
- Streamlined 5 Financial operations and budgeted effectively to decrease spending 22%
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Designed and implemented advanced security processes and procedures.
- Worked to safeguard the integrity of enterprise systems, files and data.
- Provided direct support for systems security related issues.
- Prepared status reports on security matters to develop security risk analysis.
- Interacted with staff and management in the coordination and implementation of results from security audits.
- Worked to improve tools and processes for systems under management.
- Educated others on information security through training and reports.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
IT Support Specialist
George Washington University Hospital
11.2020 - 01.2021
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Responded to faults in both LAN and WAN networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Delivered onsite technical support for hundreds of employees.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Fielded average of 50+ inbound phone calls to deliver support and remotely resolve service issues.
- Oversaw day to day management of IT operations and IT engineering practices.
- Communicated with business stakeholders and management on strategic goals and objectives.
- Developed and managed a strategic IT plan that outlined IT initiatives and system updates.
- Continually promoted the improvement of IT operations through measurement of performance against established goals and metrics
Site Supervisor
Allied Universal
08.2018 - 06.2020
- Managed team schedules through Winteam/EHub Software to provide effective security coverage for building needs
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
- Coordinating security measures with other departments within the company such as human resources or information technology to ensure that they are compatible with existing security protocols
- Coordinating security measures with external parties such as contractors, security companies, and government agencies
- Maintained and Processed payroll for all personnel
- Developed work schedules for team members to maximize shift coverage.
Field Operations Manager
SecurAmerica LLC
01.2019 - 01.2020
- Devised, deployed and monitored processes to boost long term business success and increase profit levels 15%.
- Monitored over 100 employees' day-to-day activities and made plans to rectify issues resulting in Success through EHub/Winteam software.
- Met with senior management to determine needs and develop roadmaps.
- Implemented and maintained high standards of quality in all areas.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Maintained and Processed payroll for all personnel
Health System Executive Admin
University of Maryland Capital Region Health
06.2008 - 08.2018
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
- Drafted change management policies to streamline introductions of new software and systems.
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss.
- Oversaw internal reporting protocols for system malfunction incidents, designing pre-rendered incident report formats to streamline response measures.
Juris Doctor Intern
Roswell Courthouse Cobb County
10.2013 - 10.2015
- Prepared bench memorandum/drafted judicial opinions on a variety of civil/criminal cases
- Enhanced client satisfaction by providing thorough legal research and drafting comprehensive legal documents.
- Conducted extensive legal research on various topics, enabling senior attorneys to make informed decisions during case strategy development.
- Identified critical issues during case reviews, allowing for prompt action and improved outcomes for clients.
- Streamlined office processes through efficient administrative tasks, improving workflow and overall productivity.
- Assisted in the successful resolution of complex cases with meticulous case analysis and effective communication strategies.
- Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner.
Education
A+ Certification, Network +, Google NetworkSupport
Per Scholas
Silver Spring, MD10.2020
Law Intern - Law (Pre-Law)
Morehouse College
Atlanta, GA10.2015
Graduate Intern: Retail Management -
Morehouse College
Atlanta, GA05.2014
Bachelors of Arts Degree - Political Science/ International Affairs
University of Arizona
Tucson, AZ05.2013
Skills
- Training and Development
- Business Development
- Program Leadership
- Background Investigations
- Wireless Technology
- Technical Support
- Project Development
- Budgeting
- Schedule Coordination
- Client Account Management
- Security Operations
- Network Support
- Strategic Planning
- Technical issue analysis
- Technical reporting
- Project Management
- Financial Management
- Negotiation
- Fiscal law understanding
- Expense Monitoring
- Records management procedures
- Cost Monitoring
- Monthly Reporting
- Budget Forecasting
- Compiling Data
- Developing solutions
Certification
- Basic Finance
- Budget 101: Basic Budget Overview
- Budget 102: Basic Budget Formulation
- Budget 103:Basic Plan Development
- Budget 104:Basic Budget Execution
- CompTIA Network+
- CompTIA A+ Technician
- Google Network Support
Timeline
IT Specialist (Policy and Planning)
Department Of Treasury
01.2024 - Current
Operations Manager
GOCC
01.2021 - Current
IT Support Specialist
George Washington University Hospital
11.2020 - 01.2021
Field Operations Manager
SecurAmerica LLC
01.2019 - 01.2020
Site Supervisor
Allied Universal
08.2018 - 06.2020
Juris Doctor Intern
Roswell Courthouse Cobb County
10.2013 - 10.2015
Health System Executive Admin
University of Maryland Capital Region Health
06.2008 - 08.2018
A+ Certification, Network +, Google NetworkSupport
Per Scholas
Law Intern - Law (Pre-Law)
Morehouse College
Graduate Intern: Retail Management -
Morehouse College
Bachelors of Arts Degree - Political Science/ International Affairs
University of Arizona