James Wimer
Telford,PA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and developing territories.
I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Sr. Sales Manager - HVAC
Ferguson Enterprises LLC
King Of Prussia, PA
05.2012 - Current
- Develops and maintains relationships with key vendors and suppliers to ensure coordination and exceptional service levels.
- Assigns, monitors, and sets objectives for crucial accounts and sales representatives.
- Accompanies sales representatives on existing key accounts and sizable new customer calls.
- Provides leadership and input for pricing proposals and strategic plans for key accounts.
- Monitors sales trends, market dynamics, product performance results, and customer preferences to determine focus of sales efforts.
- Collaborate with sales teams to understand customer requirements, promote the sale of company products and services, and provide sales support.
- Led, directed, evaluated, and developed a team of outside sales representatives to pursue prospects, promote products, offer solutions, and achieve sales targets.
- Effectively monitors and manages individual sales representatives' budgets and performance using sales management tools.
- Takes ownership of solving problems and engages other stakeholders, as appropriate.
Territory Manager - HVAC
Ferguson Enterprises LLC
King Of Prussia, PA
02.2010 - 05.2012
- Develop and maintain proactive relationships with an assigned customer base, including key accounts, ensuring their satisfaction with our products and services at all times.
- Monitor customer needs and preferences to determine the focus of proactive sales efforts.
- Collaborate with sales teams to understand customer requirements, promote the sale of company products and services, and provide sales support.
- Develop, present, or respond to proposals for specific customer requirements, including requests for proposal responses and industry-specific solutions.
- Complete sales transactions and assist customers with product information, delivery, and other services.
- Work with all personnel to ensure excellent customer service, from the order to the delivery.
- Resolve customer complaints regarding sales and service.
- Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
Territory Manager - American Standard
American Air Distributing
West Chester, PA
05.2001 - 02.2010
- Develop and maintain proactive relationships with an assigned customer base, including key accounts, ensuring their satisfaction with our products and services at all times.
- Monitor customer needs and preferences to determine the focus of proactive sales efforts.
- Collaborate with sales teams to understand customer requirements, promote the sale of company products and services, and provide sales support.
- Develop, present, or respond to proposals for specific customer requirements, including requests for proposal responses and industry-specific solutions.
- Complete sales transactions and assist customers with product information, delivery, and other services.
- Work with all personnel to ensure excellent customer service from the order to the delivery.
- Resolve customer complaints regarding sales and service.
- Continually enhance sales skills and product knowledge to promote a professional image in the field.
Comfort Consultant - American Standard
Summers & Zim's
Atglen, PA
05.1995 - 05.2001
- Assisted customers in selecting the best comfort solutions for their homes and businesses.
- Provided detailed product information to clients, including features and benefits of different products.
- Demonstrated how to use various comfort systems to customers.
- Created customized plans that matched each customer's individual needs.
- Conducted energy efficiency assessments for customers.
- Performed maintenance on existing comfort systems, ensuring optimal performance.
- Developed strategies to increase customer satisfaction with the company's services.
- Advised customers on the most cost-effective methods for improving their home or business environment.
- Troubleshot any malfunctions or problems with comfort systems.
- Recommended improvements to existing comfort systems based on customer feedback.
Education
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Thaddeus Stevens College of Technology
Lancaster, PA05.1995
Skills
- Rapport and relationship-building
- New Business Development
- Business growth and retention
- Performance tracking and evaluations
- Account development
- Competitor Analysis
- Strategic account development
- Sales team training
- National account management
- Strategic Planning
- Empowers high-performing sales teams
- Exceptional multi-tasker
- Sales Coaching
Timeline
Sr. Sales Manager - HVAC
Ferguson Enterprises LLC
05.2012 - Current
Territory Manager - HVAC
Ferguson Enterprises LLC
02.2010 - 05.2012
Territory Manager - American Standard
American Air Distributing
05.2001 - 02.2010
Comfort Consultant - American Standard
Summers & Zim's
05.1995 - 05.2001
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Thaddeus Stevens College of Technology