Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Wise

LAREDO,TX

Summary

Dynamic and results-oriented professional with a proven track record in customer service and teamwork, demonstrated at 7-11 Convenience Stores. Skilled in cash handling and problem-solving, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. My ability to optimize delivery routes at Rainbow Pizza (Domino's) highlights my commitment to enhancing service delivery and team collaboration.

Overview

7
7
years of professional experience

Work History

Sales Associate

7-11 Convenience Stores
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Dishwasher/Table Busser

Ringo's BBQ Burgers
02.2023 - 09.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.

Delivery Driver

Rainbow Pizza (Domino's)
03.2018 - 02.2023
  • Used handheld devices to track and confirm delivery status.
  • Navigated local streets to ensure timely delivery of goods.
  • Delivered packages on time by planning optimal delivery routes.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Education

No Degree - Health And Physical Kinesiology

Austin Community College
Austin, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Cash register operation

Timeline

Sales Associate

7-11 Convenience Stores
09.2023 - Current

Dishwasher/Table Busser

Ringo's BBQ Burgers
02.2023 - 09.2023

Delivery Driver

Rainbow Pizza (Domino's)
03.2018 - 02.2023

No Degree - Health And Physical Kinesiology

Austin Community College
James Wise