James Wiseman
Simi Valley,CA
Overview
21
21
years of professional experience
Work History
Salesperson
Galpin Ford
North Hills, CA
09.2018 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
Sales Associate
Sears
Thousand Oaks, CA
06.2010 - 08.2018
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized Software to check item availability in store inventory.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Relayed information regarding current store promotions, sales and special events to customers.
Sales Associate
Simi Valley Chevrolet
Simi Valley, CA
04.2003 - 05.2010
- Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
- Participated in continuous professional development opportunities such as industry seminars or workshops to stay current on automotive trends and technology advancements.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Developed strong rapport with clients through effective communication and active listening skills.
Education
Business - Accounting
Pierce College
Woodland Hills California1980
Skills
- Customer care
- Up-selling
- Business Development
- Relationship selling
- Product description
- Objection handling
- Sales Presentations
- Negotiation
- Sales strategy development
- Networking
- Customer Engagement
- Customer Relationship Building
- Relationship Building
- Goal-Oriented
- Strong negotiation
- Upselling strategies
- Cross-selling techniques
- Customer Service
- Friendly and Enthusiastic
- Negotiations strength
- Competitive
- Team Collaboration
- Vehicle preparation
- Test drives
- Delivering Vehicles
- Demonstrating Vehicle Features
- Goal Setting
- Appointment Scheduling
- Follow-up skills
Timeline
Salesperson
Galpin Ford
09.2018 - Current
Sales Associate
Sears
06.2010 - 08.2018
Sales Associate
Simi Valley Chevrolet
04.2003 - 05.2010
Business - Accounting
Pierce College