Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Interests
Timeline
Generic

JAMES WIX

Murray

Summary

Accomplished professional with an extensive background in hospitality and customer service. Proven record of exceeding customer expectations and driving profitability. Skilled in leading teams, managing budgets, and overseeing daily operations. Adept at leveraging industry trends and technology to maximize customer satisfaction. Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Operator 3

Pella Window & Door
06.2025 - Current
  • Operated machinery to maintain efficient production processes.
  • Monitored equipment performance, identifying and resolving issues promptly.
  • Trained new operators on safety protocols and operational procedures.
  • Implemented process improvements, enhancing workflow efficiency across teams.

General Manager/Head Chef

Big Apple Grill & Bar
08.2001 - 11.2023
  • Recruited team members to maintain adequate staffing levels.
  • Provided coaching and mentoring support for employees at all levels of the organization.
  • Built and maintained relationships with vendors and suppliers.
  • Used customer feedback for improving operations and building brand loyalty.

Independent Contractor

WIX Floor Coverings
02.1996 - 03.2003
  • Installed various flooring types, including hardwood, laminate, and tile, ensuring quality craftsmanship.
  • Collaborated with clients to determine design preferences and project specifications for optimal results.
  • Resolved customer inquiries and issues promptly to maintain high satisfaction levels throughout projects.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.

Education

Bachelor of Science (B.S.) - Interior Architecture and Design

Murray State University
Murray, KY, US
05.2011

Skills

  • Sales Team Development
  • Profit and Loss Accountability
  • Profit and Loss
  • Economic Analysis
  • Staff Development
  • Project Planning
  • Food Preparation and Safety
  • Vendor Negotiations
  • Labor Cost Controls
  • Market Growth
  • Product Costing
  • Market Analysis
  • Employee Scheduling
  • Staff Training
  • Product Analysis
  • Total Quality Management
  • Attention to detail
  • Problem-solving

Certification

  • Serve Safe
  • NKBA

Extracurricular Activities

ASID professional organization member

Interests

  • Woodworking
  • DIY and Home Improvement
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Crafting and DIY Projects
  • 3D Printing

Timeline

Operator 3

Pella Window & Door
06.2025 - Current

General Manager/Head Chef

Big Apple Grill & Bar
08.2001 - 11.2023

Independent Contractor

WIX Floor Coverings
02.1996 - 03.2003

Bachelor of Science (B.S.) - Interior Architecture and Design

Murray State University
JAMES WIX