James Wokson
Farmington,MN
Summary
Proven leader with exceptional problem-solving skills and a positive attitude, honed at Advance Auto Parts. Demonstrated ability to manage teams and ensure customer satisfaction. Skilled in multitasking and critical thinking, consistently achieving 100% task completion within deadlines. Adaptable and dependable, excelling in fast-paced environments while maintaining high standards of service and communication.
Overview
4
4
years of professional experience
Work History
RPP (Retail Parts Pro)
Advance Auto Parts
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility. No need to be micromanaged at all.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment. Managed employees and kept people focused.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment. When someone called in sick or called in for anything, I covered their shift as Manager, Counter Person, delivery driver
- Acted as Manager while the Store Manager was gone. Delegated responsibilities and projects (planograms, delivery, cleaning, freight)
- Made hydraulic hoses and installed batteries and wiper blades. I work on vehicles including my own vehicles.
Snow Removal
Total Turf Landscaping
10.2022 - 04.2024
- Supervised time-sensitive tasks such as snow removal operations during winter months to ensure safe access throughout the property for staff, visitors and all building occupants.
- Performed and managed seasonal tasks and responsibilities such as snow removal during winter months to maintain safe walking, safe access to properties for clients, clear pathways, walking paths and surfaces throughout the year. Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures
- Performed snow removal tasks during winter months by shoveling, plowing and sanding. Ensured safety during snow removal operations by using appropriate equipment and adhering to established protocols. Physical labor for hours and days in a row.
- Assisted in snow removal during winter months to ensure safe access to properties for both pedestrians, visitors and tenants and vehicles on commercial properties and residential properties.
- Completed snow removal tasks on time, ensuring accessibility during winter months. Was paid per job, not hourly. Jobs were done fast, but correctly with zero complaints and never had to redo a job.
- Skillfully operated various snow removal equipment, enhancing productivity and effectiveness. Assisted in training new hires on proper use of equipment and best practices for efficient snow removal processes.
- Supported snow removal efforts during winter months to maintain safe walkways and parking lots for visitors and residents. We did everything from houses, townhomes, neighborhoods to warehouses, parking lots, parks, and business's.
- Ensured timely snow removal with diligent route planning and execution. Also I coordinated car pulling, picking up other employees on the way to the job site.
- Maintained clear walkways during winter months through snow removal and ice treatment efforts. I was on call 24/7
- Ensured timely snow removal during winter months for accessible pathways and reduced risk of accidents on public grounds.
- Provided support in snow removal activities during winter months. 24/7 on call every single day fall through spring.
- Increased community satisfaction by promptly responding to emergency snow removal requests. 24/7 on call
- Strengthened community relations by engaging with residents to understand and address their snow removal concerns.
- Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
- Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
- Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.
- Coordinated snow removal efforts during winter months for accessible pathways leading to building entrances. Coordinated snow removal services during winter months, keeping commercial properties safe and accessible for tenants and visitors alike.
- Assisted in snow removal efforts during winter months by shoveling walkways promptly following in order to keep pedestrians safe from slips and falls
- Completed prompt snow removal process during and after weather events. Watched the news/weather channel 24/7. Interpreted forecasted snow conditions to prepare for snow removal
Snow Removal
Tier One Landscapes
10.2021 - 04.2022
- Supervised time-sensitive tasks such as snow removal operations during winter months to ensure safe access throughout the property for staff, visitors and all building occupants.
- Performed and managed seasonal tasks and responsibilities such as snow removal during winter months to maintain safe walking, safe access to properties for clients, clear pathways, walking paths and surfaces throughout the year. Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures
- Performed snow removal tasks during winter months by shoveling, plowing and sanding. Ensured safety during snow removal operations by using appropriate equipment and adhering to established protocols. Physical labor for hours and days in a row.
- Assisted in snow removal during winter months to ensure safe access to properties for both pedestrians, visitors and tenants and vehicles on commercial properties and residential properties.
- Completed snow removal tasks on time, ensuring accessibility during winter months. Was paid per job, not hourly. Jobs were done fast, but correctly with zero complaints and never had to redo a job.
- Skillfully operated various snow removal equipment, enhancing productivity and effectiveness. Assisted in training new hires on proper use of equipment and best practices for efficient snow removal processes.
- Supported snow removal efforts during winter months to maintain safe walkways and parking lots for visitors and residents. We did everything from houses, townhomes, neighborhoods to warehouses, parking lots, parks, and business's.
- Ensured timely snow removal with diligent route planning and execution. Also I coordinated car pulling, picking up other employees on the way to the job site.
- Maintained clear walkways during winter months through snow removal and ice treatment efforts. I was on call 24/7
- Ensured timely snow removal during winter months for accessible pathways and reduced risk of accidents on public grounds.
- Provided support in snow removal activities during winter months. 24/7 on call every single day fall through spring.
- Increased community satisfaction by promptly responding to emergency snow removal requests. 24/7 on call
- Strengthened community relations by engaging with residents to understand and address their snow removal concerns.
- Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
- Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
- Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.
- Coordinated snow removal efforts during winter months for accessible pathways leading to building entrances. Coordinated snow removal services during winter months, keeping commercial properties safe and accessible for tenants and visitors alike.
- Assisted in snow removal efforts during winter months by shoveling walkways promptly following in order to keep pedestrians safe from slips and falls
- Completed prompt snow removal process during and after weather events. Watched the news/weather channel 24/7. Interpreted forecasted snow conditions to prepare for snow removal
Snow Removal
Hartigan Outdoors
10.2021 - 04.2022
- Supervised time-sensitive tasks such as snow removal operations during winter months to ensure safe access throughout the property for staff, visitors and all building occupants.
- Performed and managed seasonal tasks and responsibilities such as snow removal during winter months to maintain safe walking, safe access to properties for clients, clear pathways, walking paths and surfaces throughout the year. Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures
- Performed snow removal tasks during winter months by shoveling, plowing and sanding. Ensured safety during snow removal operations by using appropriate equipment and adhering to established protocols. Physical labor for hours and days in a row.
- Assisted in snow removal during winter months to ensure safe access to properties for both pedestrians, visitors and tenants and vehicles on commercial properties and residential properties.
- Completed snow removal tasks on time, ensuring accessibility during winter months. Was paid per job, not hourly. Jobs were done fast, but correctly with zero complaints and never had to redo a job.
- Skillfully operated various snow removal equipment, enhancing productivity and effectiveness. Assisted in training new hires on proper use of equipment and best practices for efficient snow removal processes.
- Supported snow removal efforts during winter months to maintain safe walkways and parking lots for visitors and residents. We did everything from houses, townhomes, neighborhoods to warehouses, parking lots, parks, and business's.
- Ensured timely snow removal with diligent route planning and execution. Also I coordinated car pulling, picking up other employees on the way to the job site.
- Maintained clear walkways during winter months through snow removal and ice treatment efforts. I was on call 24/7
- Ensured timely snow removal during winter months for accessible pathways and reduced risk of accidents on public grounds.
- Provided support in snow removal activities during winter months. 24/7 on call every single day fall through spring.
- Increased community satisfaction by promptly responding to emergency snow removal requests. 24/7 on call
- Strengthened community relations by engaging with residents to understand and address their snow removal concerns.
- Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
- Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
- Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.
- Coordinated snow removal efforts during winter months for accessible pathways leading to building entrances. Coordinated snow removal services during winter months, keeping commercial properties safe and accessible for tenants and visitors alike.
- Assisted in snow removal efforts during winter months by shoveling walkways promptly following in order to keep pedestrians safe from slips and falls
- Completed prompt snow removal process during and after weather events. Watched the news/weather channel 24/7. Interpreted forecasted snow conditions to prepare for snow removal
Education
Diploma
Farmington High School
Farmington, MN06.2022
Skills
- Friendly, positive attitude, great with customers service
- Teamwork and collaboration Great with teamwork but also great managing a team
- Customer service skills Answering people's questions, answering phones and emails Hands on with customers and managing
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable Most of my past jobs I was on call 24/7 and got to work in a timely manner
- Dependable- I never call in and have rarely missed work and very responsible
- Multitasking Abilities- Can be doing a project and stop to help customers and employees, and then jump right back on my project when I'm done
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
I started at Advance Auto Parts making 15 an hour as just a counter person and in the first year made multiple raises and was promoted to RPP (Retail Parts Pro) making over 18 an hour.
Timeline
Snow Removal
Total Turf Landscaping
10.2022 - 04.2024
RPP (Retail Parts Pro)
Advance Auto Parts
07.2022 - Current
Snow Removal
Tier One Landscapes
10.2021 - 04.2022
Snow Removal
Hartigan Outdoors
10.2021 - 04.2022
Diploma
Farmington High School
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