Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Woodruff

Zebulon,NC

Summary

I have worked as a zookeeper assistant managing animals . My duties were cleaning of enclosures, feeding, relocating, birthing ect. I also worked on weekends for a food truck at the zoo as a cook , taking orders, checking out, and coming up with new menus. I helped with customer animal interactions and tours. I unloaded and loaded animals, feed, water buckets, mulch, gravel, dirt ect. I landscaped the grassy inclosures as well as maintained parking lot and parking for customers. I love the ability to do different jobs, working with people and learning new things. I push myself to be the best at everything I do, and am a team player.

Driven by a passion for conservation and culinary excellence, I leveraged my wildlife identification and cooking abilities at Aloha Safari Zoo and Jeff's food truck to enhance guest experiences, achieving a significant increase in customer return rates. My adeptness in team collaboration and problem-solving ensured high-quality service and operational efficiency.

Overview

2024
2024
years of professional experience

Work History

Aloha Safari Zoo

Scott Brown
  • Collaborated with lodge staff to create customized safari packages tailored to guests'' preferences and interests.
  • Established excellent rapport with fellow guides, fostering a supportive team environment conducive to learning from one another''s expertise.
  • Utilized photography skills to capture memorable moments for guests during their safari adventures, adding value to their overall experience.
  • Trained new guides in navigation techniques, animal tracking, and guest interaction best practices, ensuring a consistently high-quality experience for all clients.
  • Organized daily excursions and itineraries, resulting in seamless and enjoyable experiences for guests.
  • Enhanced guest satisfaction by providing expert knowledge on local flora and fauna during guided tours.
  • Developed strong relationships with local communities, enhancing cultural exchange opportunities for safarigoers.
  • Delivered engaging presentations on regional ecology and conservation efforts, inspiring guests to become advocates for environmental preservation.
  • Coordinated closely with camp management to address any guest concerns or special requests in a timely manner.
  • Conducted wildlife monitoring tasks to contribute valuable data for the conservation of endangered species.
  • Continuously updated personal knowledge of local wildlife behavior patterns, leading to more successful sightings and encounters for guests.
  • Ensured guest safety and wellbeing by adhering to strict safety protocols during all safari activities.
  • Increased customer return rate by delivering exceptional service and personalized attention to guests'' needs.
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to Number people on scheduled tours.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Planned and executed efficient tour routes by using maps and other navigational tools.
  • Worked closely with management staff to create new and lucrative tours.

Food Truck Cook

Jeff
05.2021 - 12.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Planned menus for different events, seasons and customer requests.

Education

Still In Highscool - Computers

East Wake Academy
Zebulon, NC

Skills

  • Conservation awareness
  • Patience and Perseverance
  • Physical Fitness
  • Group leadership
  • Safety Management
  • Endurance and Stamina
  • Equipment Repair
  • Weather prediction
  • Cultural Sensitivity
  • Wildlife identification
  • Animal Tracking
  • Cooking abilities
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Customer Engagement
  • Relationship Building
  • Safety Procedures
  • Ticket management
  • Team building
  • Task Prioritization
  • Stress Tolerance
  • Sales skills
  • Self Motivation
  • Interpersonal Skills
  • Crowd Control
  • Conflict Resolution
  • Goal Setting
  • Professionalism
  • Incident Reporting
  • Basic Mathematics
  • Time management abilities
  • Continuous Improvement
  • Physical Stamina
  • Adaptability
  • Quality Assurance
  • Team Member Collaboration
  • Payment Collection
  • Cultural Awareness
  • Professional Demeanor
  • Presentation Skills
  • Problem-solving aptitude
  • Group Tours
  • Event Planning
  • Educational Tours
  • Visitor relations
  • Research
  • Speech Clarity
  • Guest Flow
  • Historical Research
  • Staff Guidance

Timeline

Food Truck Cook

Jeff
05.2021 - 12.2023

Aloha Safari Zoo

Scott Brown

Still In Highscool - Computers

East Wake Academy

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James Woodruff