James Woods
Boise,ID
Summary
Having been in sales for a long period of time, I have become successful at multi-tasking, balancing customer needs and making new sales. I have been able to gain the loyalty and long-term relationships with customers while consistently reaching sales targets.
I am a motivated results oriented individual with a proven track record of building great customer relationships, and closing sales
Overview
12
12
years of professional experience
Work History
Inside Sales Representaive
Cradlepoint
11.2020 - 01.2024
- Increased sales revenue by more than 10% YoY by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and cross-selling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Inside Sales Representative
HP, Hewlett Packard
07.2017 - 10.2020
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices, terms of sales and service agreements.
Sales Manager
Freeman Auto Companies
04.2012 - 10.2013
- Increased sales revenue by developing and implementing effective sales strategies.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
Business Administration
Eastern Arizona College
Thatcher, AZSkills
- Salesforce CRM
- Consultative Sales Approach
- Relationship Building
- Customer Service
- Tenacious Follow-Up
- New Business Development
- Cheerful and Energetic
- Customer Relationship Management
- B2B Sales
- Product Knowledge
Accomplishments
Eagle Scout
Order of the Arrow (National Honors Society)
President's Club member
Timeline
Inside Sales Representaive
Cradlepoint
11.2020 - 01.2024
Inside Sales Representative
HP, Hewlett Packard
07.2017 - 10.2020
Sales Manager
Freeman Auto Companies
04.2012 - 10.2013
Business Administration
Eastern Arizona College
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