Summary
Overview
Work History
Education
Skills
Certification
Business 285 Practicum Certificate
Timeline
Generic

James Woody

Summary

Adaptable professional with years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the role at your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Acquired certifications Frontline Supervisor Training School from UPS, achieved certificate from Wake Technical Community College of a Business 285 Practicum.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Part Time Supervisor

United Parcel Service, UPS
05.2023 - Current
  • Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
  • Provided ongoing coaching to team members on effective time management techniques, leading to increased efficiency across the board.
  • Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
  • Improved overall operational efficiency with effective delegation of tasks among team members.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
  • Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
  • Enhanced team productivity by implementing efficient time management strategies.
  • Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
  • Created custom reports using various software tools that provided valuable insights into workforce trends, enabling management to make data-driven decisions in relation to time allocation and budgeting.
  • Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Warehouse Order Puller

Cambro
02.2023 - Current
  • Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
  • Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
  • Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
  • Increased order accuracy by diligently verifying product information and quantities before packaging.
  • Reduced picking errors by cross-referencing order details with physical items during the pulling process.
  • Adhered to safety guidelines while operating machinery, resulting in a reduced risk of accidents or injuries within the workplace.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Mail Courier

USPS
05.2022 - 01.2023
  • Managed high-stress situations with professionalism during peak delivery seasons, maintaining composure under pressure for efficient task completion.
  • Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
  • Improved mail delivery efficiency by accurately sorting and organizing parcels according to routes and schedules.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Area Supervisor

Aisin Corporation
01.2011 - 05.2022
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
  • Tracked hours and inventory usage, and prepared associated reports.

Customer Associate

Lowes Home Improvement Stores
04.2008 - 01.2011
  • Built sustainable relationships and trust with customer accounts using open and interactive communication.
  • Read from scripts to promote uniformity and consistency in communications.
  • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
  • Conferred with customers by telephone or in-person to provide product or service information.
  • Provided efficient and courteous service to customers at all times.
  • Responded quickly to meet customer needs and resolve problems.

Custodial Assistant

Phipps Housing
07.2004 - 07.2007
  • Sanitized and cleaned equipment and surfaces with solvents.
  • Cleaned restrooms and replenished consumables.
  • Set up, arranged and removed tables and chairs to prepare facilities for events.
  • Used commercial cleaning equipment on areas damaged by smoke, fire or water.
  • Swept and mopped floors and vacuumed carpets.
  • Mixed cleaners and solvents to prepare cleaning solutions according to specifications.
  • Dusted and wiped down decorative structures, baseboards and common surfaces.
  • Used proper equipment and chemicals to safely treat diverse flooring.
  • Removed snow from sidewalks, steps and parking lots.
  • Cleaned and polished furniture and fixtures.
  • Gathered and emptied trash and deposited recycling into appropriate receptacles.
  • Locked doors after operating hours and checked facilities for hazards prior to leaving.


Education

Associate of Applied Science - Business Administration

Wake Technical Community College
Raleigh, NC
05-2025

Skills

  • Forklift Operator
  • Excel
  • PowerPoint
  • Customer Service
  • Heavy Lifting
  • Issue Escalation
  • Valid Driver's License
  • Logistics
  • Handheld Scanning Devices
  • Package Delivery and Pick-Up
  • Loading and Unloading Materials
  • Critical Thinking
  • Time Management
  • Workflow Schedules
  • Accurate Documentation
  • Effective Planning
  • Corrective Actions
  • Public speaking
  • Inventory control

Certification

Frontline Supervisor Training School UPS Certificate


Business 285 Practicum Certificate- Wake Technical Community College

Business 285 Practicum Certificate

As part of my final project for my Business 285 course, I was enlisted along side my team members to aide a small business in creating an official Employee handbook. Worked alongside my employer Katoya Wright, MSN, FNP-BC for Majestic Health Wellness and Women's Care, PLLC

Timeline

Part Time Supervisor

United Parcel Service, UPS
05.2023 - Current

Warehouse Order Puller

Cambro
02.2023 - Current

Mail Courier

USPS
05.2022 - 01.2023

Area Supervisor

Aisin Corporation
01.2011 - 05.2022

Customer Associate

Lowes Home Improvement Stores
04.2008 - 01.2011

Custodial Assistant

Phipps Housing
07.2004 - 07.2007

Associate of Applied Science - Business Administration

Wake Technical Community College

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James Woody