James Wright

• Managed high-risk situations effectively, applying crisis intervention techniques when necessary.
• Oversaw budget management, optimizing resource allocation for maximum operational efficiency.
• Increased accuracy in reporting incidents by standardizing documentation processes.
• Developed strong working relationships with external agencies such as police departments and courts, facilitating seamless information exchange.
• Reduced inmate altercations through proactive conflict resolution strategies.
• Upheld high ethical standards within the correctional facility by addressing misconduct promptly and transparently.
• Promoted a culture of professionalism among staff members through consistent communication and clear expectations.
• Enhanced facility security by implementing strict protocols and thorough inspections.
• Boosted overall safety levels by conducting regular emergency drills and educating staff on response procedures.
• Contributed to a positive work environment through open communication channels and regular team-building activities.
• Implemented rehabilitative programs that contributed to reduced recidivism rates among inmates.
• Ensured compliance with federal and state regulations governing correctional facilities through ongoing audits and assessments.
• Streamlined daily operations for increased efficiency by delegating tasks to appropriate personnel.
• Conducted performance evaluations for subordinate officers, providing constructive feedback and guidance for career development.
• Monitored and supervised inmate activities, ensuring adherence to established rules and regulations.
• Collaborated with interdepartmental teams to develop cohesive strategies for inmate management.
• Resolved issues and disputes between inmates professionally and respectfully.
• Responded to emergency situations and provided first aid following facility guidelines.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
• Participated in development of correctional policies and procedures.

• Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
• Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
• Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
• Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
• Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
• Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
• Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
• Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
• Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
• Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
• Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
• Collaborated with multidisciplinary teams to address inmate needs, promoting rehabilitation efforts and reducing recidivism rates.
• Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Served as a liaison between correctional staff and external entities such as law enforcement agencies, social services providers, or courts regarding inmate matters or facility operations.
• Maintained accurate records related to inmate conduct, staff performance, or facility operations, ensuring all documentation was up-to-date and readily accessible when needed.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Monitored security systems throughout the facility to ensure full compliance with established guidelines while promptly addressing any potential issues or concerns that arose.
• Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
• Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
• Resolved issues and disputes between inmates professionally and respectfully.
• Responded to emergency situations and provided first aid following facility guidelines.
• Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
• Completed daily work report sheets and delegated tasks to employees.

• Managed sensitive information with discretion, ensuring proper handling and dissemination to authorized personnel only
• Monitored surveillance and personnel to maximize unit and facility safety.
• · Detailed in intelligence reporting, inmate/staff relations, facility and institutional security. Provided detailed reports that included confidential reports, incident reports, disciplinary reports and special observation reports, and monthly reports.

· Controlled contraband and physical evidence in accordance with administrative directive 6.9.

· Utilized DOC trained canine unit to assist in security, control, contraband detection and tracking.

· Assisted with facility investigations, while integrating support of other law enforcement agencies such as, State Police/FBI, and local police pertaining to Security Risk Groups-SRG (Gangs), and inmate drug conveyance and employee misconduct involving undue familiarity according to Administrative Directive 2.17.

· Designate SRG members utilizing Department of Correction criteria; Administrative Directive 6.14. to include completing SRG Incident Report packages and facilitate information to receiving facility.

· Screened ingoing and outgoing inmate social correspondence for any contraband or illegal activity and reporting any incidents that may arise.

· Utilizing state issued phone to speak with Inmate population (SOI’s) and be informed of unit activity and/ or staff misconduct. All incidents were forwarded up the chain of command.

· Confinement, safety and monitoring of sentenced and un-sentenced inmates to include facility TMI’s , Target inmates, Random and TMI set by Security Division while documenting and transcribing all phone calls heard as I am trained in SECURUS Technologies and its operation to include management of inmate accounts and comfortable with all Phone Monitor paperwork and all accompanying paperwork.

· Security of the facility: conducting housing tours, facility inmate counts, conducting searches of all areas accessible to inmates and conduct regular tours of inmate areas.

· Maintained safety and security by conducting Inmate pat searches during mass movement as well as random.

· Utilizing proper key, and equipment control and accountability.

· Assist Command Center with information during facility emergencies as they arise

· Respond to facility codes and emergencies possibly requiring physical restraint of inmates.

· Assisting law enforcement with homicide that successfully led to capture of responsible person as well as drug trafficking and other crimes.

· Responsible to conduct investigations into allegations of misconduct of each disciplinary report that goes to a hearing to include interviewing I/M population and/or any other parties involved.

· Level headed and good judgment with the authority to dispose of a disciplinary report prior to hearing.

· Very familiar with Disciplinary Report and it’s accompanying paperwork as I review them on a daily basis to initiate my own investigation to include hearing packages all in accordance with A.D 9.5.

· Maintain logs such as Disciplinary Report Logs that are organized and forwarded to Disciplinary Hearing Officer as well as scanned documents to be forwarded to Attorney General’s office upon request.

· Provide advisors with all hearing paperwork prior to hearing date as well as any witnesses selected by accused inmate.

Proficient in Verient and Nice Vision security systems as I conduct video preservations for hearing process

· Provide monthly PBMS Report to track daily progress.

· Distribute weekly Non-Contact visiting and Daily Block sanctions to facility or necessary parties.

· Maintain daily Restrictive Housing Unit Roster to include providing I/M population with necessary RHO’s (ie: Separation profile, Chronic review Pending Transfer)

· Maintain entries and updates to RT screen as required or instructed after sanctions or penalties have been imposed.

· Provide records will all processed Disciplinary Reports so RREC can be applied if applies.

· Maintain and utilize good key control to ensure all areas are secured when not in use.

· Knowledge of emergency procedures as required in A.D 7.3

· Maintain professional with great communication skills when addressing I/M population as well as collogues.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

· Remained attentive for duty while operating dormitory setting while implementing rules and regulations set by facility to maintain Safety and Security.

· Maintained a unit log while adhering to A.D 6.2, managing and documenting all Inmate movement in and out of housing unit.

· Maintained key control and accountability while on duty.

· Conducting unit count and reporting of all incidents while defusing situations within the Inmate population while utilizing IPC skills.

· Maintained a clean work environment and holding Inmate population accountable for their actions while implementing sanctions as directed in A.D 9.5

· Conduct routine rounds and inspections.

· Respond to Codes called to affected area while utilizing trained Behavior Management to affectively and safely deescalate situation at hand.

• Provided one-on-one support to clients, addressing unique behavioral needs.
• Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
• Enhanced client progress by implementing individualized behavior intervention plans.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

11/2007-12/2011

· Provide safety and security for students and teachers within a school setting.

· Attended various PPT, IEP’s for student population as well as individual contracts for more serve troubled youth.

· Authored detailed reports for student activity and behavior

· Initiated and trained staff on Behavior Management to ensure safe and effective hands on approach if situation arise with student population.

· Facilitated job program to ensure approved students adhered to work schedules while conducting constant communication with vendors.

· Conducted evaluations of client behavior and implemented behavior management processes.

Assisted staff with their workload/ area as situations arise.

• Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
• Coordinated with local law enforcement agencies to establish partnerships that enhance overall campus security efforts.
• Trained new hires in proper security protocol procedures ensuring continuity in providing quality services to educational institution members.
• Evaluated current safety equipment''s functionality periodically so as it remains operational during emergencies.

· Supervised 240 employees and 200 co-ed students in a residential setting.

· Conducted daily counts to ensure accountability.

· Completed scheduling, assessment and allocation of staff to main supervision of residents

· Respond to all incidents/ staff emergencies as they arise to deescalate the situation safely while utilizing all outlets per individual treatment plans.

· Completed detailed incident reports of all situations to include notification to necessary parties and coordination of follow up services.

· Reporting any staff abuse to DCF Hotline, as I was a mandated reporter.

· Conducted staff evaluations and work goals that were reviewed weekly with staff member.

· Facilitated campus movement and trips to include scheduling, transportation and adequate supervision and allocation of funding.

• Assisted in the development of comprehensive crisis management plans for various potential scenarios at the campus.
• Collaborated with teachers and administrators to develop safety protocols for various campus events.
• Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
• Spearheaded efforts to reduce bullying incidents on-campus through targeted programming aimed at promoting inclusivity and respect among students.
• Enhanced campus safety by conducting routine patrols and monitoring security systems.
• Improved emergency response times by organizing drills and training sessions for all campus personnel.
• Contributed to increased student retention rates with proactive interventions for at-risk individuals identified through collaboration with counselors and teachers.
• Supported student success by addressing behavioral issues and enforcing school policies consistently.
• Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
• Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.
• Provided a safe learning environment by promptly addressing concerns raised by students or staff about campus security.
• Guided and supported faculty and staff in development of new programs.
• Assisted in development and implementation of faculty development plans.
• Improved policies and procedures to maximize student safety and campus security.