Overview
Work History
Summary
Education
Skills
Accomplishments
Work Availability
Affiliations
Work Preference
Interests
Timeline
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James W. Sherman

Criminal Justice
Tampa,Fla.

Overview

30
30
years of professional experience
8
8
years of post-secondary education

Work History

Shift Manager

Wyndham Hotel & Resorts
Tampa, Florida
07.2019 - Current
  • Supervision and scheduling of staff
  • Training and development of staff
  • Task management to staff to include monitoring their completion of task
  • Manage and ensure high levels of guest satisfaction
  • Manage front desk operations
  • Handle financial transactions
  • Problem solving by addressing guest issues and resolving complaints
  • Communicate effectively with staff and guest
  • Ensure hotel standards are maintained
  • Follow all applicable laws and regulations

Police Officer

Newport News Police Department
Newport News, Virginia
04.1998 - 03.2010
  • Responded to calls for service
  • Accident Investigations
  • Preliminary Investigations
  • Service the needs of the community
  • Provide court testimony in criminal cases
  • Trained Officers

Sherriff Deputy

Newport News Sheriff Office
Newport News, Virginia
02.1995 - 04.1998
  • Maintained supervision and transportation of inmates
  • Maintained order and security in courtrooms
  • Protection of Judges and Dignitaries
  • Served Legal Documents
  • Civil arrests and seizures

Military Police

United States Air Force
  • Performed ground defense functions
  • Provided base security
  • Performed funds escorts
  • Conducted base law enforcement duties

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Education

Ph.D. - Criminal Justice

Saint Leo University
Saint Leo, FL
08.2022 - Current

Master of Science - Criminal Justice

Saint Leo University
Saint Leo, FL
08.2010 - 05.2012

Bachelor of Arts - Criminal Justice

Saint Leo University
Saint Leo, FL
08.2006 - 05.2010

Skills

  • Schedule oversight
  • Employee training
  • Handling customer complaints
  • Shift checklists

Accomplishments

  • Supervised team of 12 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Ordained Clergy
  • Youth Sports Coach

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany Culture

Interests

Sports

Timeline

Ph.D. - Criminal Justice

Saint Leo University
08.2022 - Current

Shift Manager

Wyndham Hotel & Resorts
07.2019 - Current

Master of Science - Criminal Justice

Saint Leo University
08.2010 - 05.2012

Bachelor of Arts - Criminal Justice

Saint Leo University
08.2006 - 05.2010

Police Officer

Newport News Police Department
04.1998 - 03.2010

Sherriff Deputy

Newport News Sheriff Office
02.1995 - 04.1998

Military Police

United States Air Force