Summary
Overview
Work History
Education
Skills
Timeline
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James Wynne

Rapid City,SD

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

8
8
years of professional experience

Work History

Security Officer

Rapid City Regional Hospital
06.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle,
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Help assist with psychiatric patients, such as deescalation in hostile situations

Security Guard

Odin Gate Guards
02.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Removing unwanted guest or overly intoxicated indivduals


Crew Trainer

Outback Steakhouse
05.2020 - 03.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Corporate Trainer

Texas Roadhouse
08.2015 - 06.2019
  • Collaborated with management to identify company training needs and scheduling.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Created training programs and instructional materials to further educate personnel.
  • Held demonstrations and one-on-one coaching sessions on use of kitchen recipes and equipment
  • Authored, updated and implemented training procedures.
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.

Resident Care Aide

Beth Haven Nursing Home
06.2015 - 09.2015
  • Interacted kindly with patients and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and helping to overcome behaviors, making breakfast
  • Answered calls for help in the middle of the night if needed, folding laundry and rotating laundry while patients slept
  • Helped patients during outings and recreational trips
  • Provided patients with assistance in completing daily tasks,

Education

High School Diploma -

Fulton Sr. High School
Fulton, MO
05.2014

Skills

  • CCTV Monitoring
  • Arrest Procedures
  • Electronic Surveillance
  • Staff Management
  • Emergency Response
  • Metal Detector Operation
  • Stationary Surveillance
  • Threat Management
  • Document Management
  • Training Assessment
  • Course Design
  • New Employee Training
  • Data Tracking
  • Performance Monitoring
  • Mobility Assistance
  • Privacy and Confidentiality
  • Patient Care
  • Clinical Documentation
  • Client Relationship Management
  • Training Tools and Resources
  • Training Materials Development
  • Coaching and Mentoring
  • Processing Payments
  • Policies and Procedures
  • Team Leadership
  • Performance Evaluation
  • Delegating Work
  • Active Listening
  • Report Generation
  • Cleaning and Sanitation
  • Continuous Development

Timeline

Security Officer

Rapid City Regional Hospital
06.2023 - Current

Security Guard

Odin Gate Guards
02.2023 - Current

Crew Trainer

Outback Steakhouse
05.2020 - 03.2023

Corporate Trainer

Texas Roadhouse
08.2015 - 06.2019

Resident Care Aide

Beth Haven Nursing Home
06.2015 - 09.2015

High School Diploma -

Fulton Sr. High School

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James Wynne