James Yang
Eau Claire,WI
Summary
Experienced with operational process improvements and streamlining workflows for efficiency. Utilizes strong problem-solving skills and collaborative approaches to meet organizational goals. Track record of effective resource management and implementing best practices for operational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Specialist
Phillips Medisize, LLC
03.2016 - Current
- Performs routine inspections on the medical devices and provides internal support to the Mold Technician(s) to make any adjustment to the production processes to ensure the production line can achieve a great consistency of the medical devices
Tax Preparer
Henry & Richard Block, Inc.
07.2014 - 12.2016
- Prepared the customer(s) taxes by following the IRS tax guidelines and other tax essentials to ensure the customer(s) would get an accurate amount of refunds
Customer Service Representative
Personal Loan Service, LLC
03.2013 - 05.2014
- Assisted the customer(s) to prepare a loan application for a personal loan who had used their vehicle as a collateral
Education
Bachelor of Science - Packaging Engineer
University of Wisconsin-Stout
Menomonie, WI09-1997
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- SAP Certified Application Associate – SAP SE.
Languages
Chinese (Mandarin)
Elementary
Interests
- I enjoy helping others and giving back to the community
Timeline
Operations Specialist
Phillips Medisize, LLC
03.2016 - Current
Tax Preparer
Henry & Richard Block, Inc.
07.2014 - 12.2016
Customer Service Representative
Personal Loan Service, LLC
03.2013 - 05.2014
Bachelor of Science - Packaging Engineer
University of Wisconsin-Stout
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Flexible work hoursWork from home optionPersonal development programsHealthcare benefitsPaid time offCompany CultureWork-life balanceTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancementQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
MS Word, Excel, AutoCAD
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