Summary
Overview
Work History
Education
Skills
Certification
Soccer
Timeline
Generic

James Yoe

New Braunfels

Summary

Dynamic professional with a proven track record at John Newcombe Tennis Ranch, excelling in roles that demand strong team leadership and customer relationship building. Expert in enhancing customer satisfaction and driving sales, demonstrated by increased revenue and positive online reviews. Skilled in health and safety, showcasing a blend of hard and soft skills to achieve outstanding results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bar Manager

John Newcombe Tennis Ranch
03.2018 - Current

Created a welcoming, fun and relaxed atmosphere for our tennis and conference guests.


Maintained a clean and well stocked bar.


Reporting daily sales, end of the month inventory and monthly sales for TABC


Many positive online reviews

Landscaper

John Newcombe Tennis Ranch
03.2018 - Current

Maintained grounds by trimming, weeding, and general clean-up.

Performed planting, watering, mulching, and edging of lawns.

Removed weeds, hazards, and debris from common pathways to improve usability.


Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Leadership and Teamwork Facilitator

John Newcombe Tennis Ranch
09.2017 - Current

Lead participants through series of team building and leadership challenges that focused on all aspects of teamwork.


Focused on safety while belaying participants up poles up to 50 feet.

Inside Sales Representative

HD Supply Facilities Maintenance
02.2013 - 06.2017

Answered customers' questions regarding products, prices, and availability.


Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.


Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.


Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Education

Associate of Arts - Business Marketing

Southwest Texas State University
San Marcos, TX
05.1999

Skills

  • Team Leadership
  • Staff Training
  • Health and safety
  • Training and mentoring
  • Customer Relationship Building
  • Issue Resolution
  • Verbal and written communication
  • Sales and Marketing

Certification

CPR certified

Soccer

Avid fan and player

Timeline

Bar Manager

John Newcombe Tennis Ranch
03.2018 - Current

Landscaper

John Newcombe Tennis Ranch
03.2018 - Current

Leadership and Teamwork Facilitator

John Newcombe Tennis Ranch
09.2017 - Current

Inside Sales Representative

HD Supply Facilities Maintenance
02.2013 - 06.2017

Associate of Arts - Business Marketing

Southwest Texas State University
James Yoe