Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Young

Detroit,MI

Summary

Proven Business Analyst with 8 years experience in data analysis and business intelligence. Skilled in data validation and cross-functional team leadership. Successfully implemented reporting tools, cost-saving measures, and improved operational processes.

Overview

2023
2023
years of professional experience

Work History

Applicaiton Analyst II

Amazon
01.2022 - 7 2025
  • Supported critical financial planning and forecasting processes, including milestone administration, system updates, dimensional validations, and snapshot management, ensuring data accuracy and operational continuity.
  • Collaborated with cross-functional stakeholders in Agile environments to gather and document requirements, manage scope, analyze business processes, and deliver technology solutions aligned with business objectives.
  • Served as a client-facing consultant to 300+ users, providing training, workflow guidance, incident escalation support, and recommendations for process improvements, product enhancements, and legacy system modernization initiatives.
  • Partnered with technical teams utilizing Python and AWS to develop reporting and planning solutions, while leading quality assurance activities including test planning, user acceptance testing, and deployment validation to ensure successful implementations.

Business Analyst

Carhartt, INC.
1 2017 - 12.2022
  • Designed and implemented IBM Planning Analytics (TM1) solutions, focusing on automating TurboIntegrator (TI) workflows and advancing reporting functionalities.
  • Facilitated collaborative workshops with stakeholders to assess and confirm business requirements, ensuring successful modernization of outdated processes.
  • Executed management of process scheduling and system integrations in IBM Cognos Command Center, facilitating reliable data transfer across business applications.
  • Coordinated efforts with engineering and planning teams to optimize data mapping processes and improve integration strategies.

System Technician

Carhartt, INC.
10.2007 - 01.2017
  • Executed configuration, installation, and support of a diverse range of enterprise hardware and software solutions, ensuring seamless integration of ServiceNow, SAP, IBM applications, Microsoft 365, PaperCut, Infor, Optitex, UPS WorldShip, and Apple devices.
  • Oversaw PC deployments and data migration initiatives while conducting end-user onboarding to enhance user experience and operational efficiency.
  • Configured and maintained virtual machines within Hyper-V and VMware Fusion to enhance operational efficiency and support training initiatives.
  • Resolved complex technical issues while ensuring effective communication and support for end-users, fostering a productive work environment.

Education

Bachelor of Science - Computer And Information Sciences

Colorado Technical University
Colorado Springs, CO
12-2019

Skills

  • Data Analysis
  • Cross-functional Team Leadership
  • KPIs Development
  • Financial Analysis
  • Critical thinking
  • Decision-making
  • Process improvements
  • Data processing
  • SQL and databases
  • Root-cause analysis
  • Database Management
  • Microsoft office
  • Analytical thinking
  • MS Excel
  • Documentation and reporting

Timeline

Applicaiton Analyst II

Amazon
01.2022 - 7 2025

System Technician

Carhartt, INC.
10.2007 - 01.2017

Business Analyst

Carhartt, INC.
1 2017 - 12.2022

Bachelor of Science - Computer And Information Sciences

Colorado Technical University