James Zamparelli
Lafayette,CO
Summary
Proven restaurant professional with a solid background in team work and excellent customer service skills. Seeking additional employment in customer service and sales.
Overview
22
22
years of professional experience
Work History
Restaurant. Consultant
Self Employed
06.2016 - Current
- Develop seasonal menus
- Facilitated employee training sessions on topics such as food safety, customer service techniques, and food preparations
- Improved customer satisfaction by conducting thorough restaurant evaluations and providing actionable feedback.
- Provided expert advice on local regulations and licensing requirements, ensuring full compliance with relevant laws.
- Established strong relationships with suppliers to negotiate favorable terms on high-quality ingredients at competitive prices.
Restauarant Chef/Owner/Operator
Zamparelli's Italian Bistro
03.2005 - 06.2015
- Developed Recipes and Production Schedule
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Food Sales
Food Innovations
01.2003 - 11.2004
- Participated in ongoing training programs to stay current on industry trends, products, and best practices in food sales.
- Increased sales through upselling food and beverage items while maintaining a personable demeanor.
- Consistently met or exceeded sales targets throughout tenure by staying organized, focused, and persistent in the pursuit of new business opportunities.
Education
Associate of Science - Culinary Arts
Culinary Institute of America
Hyde ParkSkills
- Attention to Detail
- Customer service understanding
- Reliability
- Labor Management
- Menu development
- Employee Relations
Timeline
Restaurant. Consultant
Self Employed
06.2016 - Current
Restauarant Chef/Owner/Operator
Zamparelli's Italian Bistro
03.2005 - 06.2015
Food Sales
Food Innovations
01.2003 - 11.2004
Associate of Science - Culinary Arts
Culinary Institute of America