James Zeitz
Journeyman Glazier
Shady Cove,OR
Summary
Dynamic Journeyman Glazier with a proven track record at Elite Glass & Windows, excelling in residential, commercial glass, & custom shower doors installations. Recognized for exceptional customer service and effective communication, I consistently deliver high-quality results while adhering to safety protocols. Skilled in glass cutting and measurement accuracy, I am committed to achieving excellence in every project.
Professional glazier committed to high standards and quality results. Extensive hands-on experience with window and glass installation, repair, and maintenance. Known for strong team collaboration, adaptability, and reliability. Exceptional skills in precise measurements, safety compliance, and customer satisfaction. Ambitious Glazier with over 30 years of glass installation experience and background in residential & commercial projects. Detail-oriented professional with aptitude for precise cutting and measurement. Committed to providing accurate estimates and delivering high-quality work products. Experienced with glass installation and repair techniques essential to role. Utilizes precise measurement and cutting skills to ensure perfect fits and finishes. Knowledge of safety protocols and material handling ensures job site safety and efficiency. Professional glazier with solid background in installing, repairing, and replacing glass in various settings. Adept at precision cutting, measuring, and fitting glass, ensuring high-quality finishes. Strong focus on teamwork and adaptability, consistently meeting project goals and client expectations. Known for reliability, problem-solving skills, and commitment to safety and efficiency.
Overview
32
32
years of professional experience
Work History
Life Insurance Agent
Globe Life/American Income Division
07.2023 - Current
- Provided coverage option information to assist clients in protecting assets.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Maintained high standards of customer service by building relationships with clients.
- Promoted products and services using upselling and other sales strategies.
- Fostered strong client trust, leading to high retention rates through consistent follow-ups and personalized service.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Maintained up-to-date knowledge of industry trends and changes to advise clients accurately.
- Utilized effective time management skills to manage a large client portfolio efficiently without sacrificing quality of service or attention to detail.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Improved client retention rates by offering tailored policy recommendations that met their unique requirements and goals.
- Conducted comprehensive needs analysis for clients to tailor life insurance packages for their unique situations.
- Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
- Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
- Increased client portfolio size by actively networking and building strong relationships within community.
- Conducted regular review meetings with clients to adjust coverage as their needs evolved.
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Simplified complex insurance concepts for clients, facilitating informed decision-making.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Maintained up-to-date knowledge of industry regulations, trends, and products to best serve client needs.
- Identified cross-selling opportunities by reviewing existing client coverage and suggesting appropriate additional products.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Streamlined application process, reducing turnaround time for policy approvals.
- Consistently exceeded individual sales targets while contributing to overall team success in meeting company goals.
- Contributed to positive team environment by sharing best practices and success strategies.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Enhanced client understanding and satisfaction with detailed explanations of policy features and benefits.
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
- Negotiated contracts and terms of sale with potential customers.
- Identified and solicited sales prospects in agency databases.
- Generated leads through cold-calling, networking and other outreach methods.
- Collected premiums on or before effective date of coverage.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted annual reviews of existing policies to update information.
- Managed over 50 inbound and outbound calls with clients and prospective clients.
Journeyman Glazier
All American Glass Co
09.2009 - 07.2023
- Maintained high-quality standards through rigorous quality control inspections of completed installations.
- Minimized workplace accidents by strictly adhering to safety protocols and guidelines during all tasks.
- Increased energy efficiency in buildings with the installation of insulated glass units and window films.
- Enhanced building safety by accurately installing glass and aluminum curtain wall systems.
- Streamlined installation processes by utilizing specialized tools and equipment for efficiency.
- Improved building functionality by repairing or replacing damaged glass panels promptly.
- Optimized workspace organization by maintaining clean job sites and properly storing tools and materials when not in use.
- Strengthened customer relationships through clear communication about project timelines, costs, and expectations.
- Reduced material waste by implementing precise measurements and cutting techniques.
- Coordinated with other construction trades to ensure seamless integration of glazing components into overall building designs.
- Elevated aesthetic appeal of buildings through meticulous attention to detail during installation processes.
- Ensured project success by effectively interpreting blueprints and specifications.
- Completed projects on time and within budget constraints, ensuring client satisfaction.
- Demonstrated versatility in completing diverse glazing projects, including commercial storefronts, residential windows, and custom applications.
- Collaborated with team members to efficiently complete large-scale glazing installations.
- Contributed to company growth with exceptional workmanship that increased positive word-of-mouth referrals from satisfied clients.
- Assisted in cost estimation efforts, providing accurate materials lists for competitive bidding purposes.
- Trained new apprentices in proper glazing techniques, promoting a highly skilled workforce.
- Ensured watertight sealing of joints using caulking compounds or rubber gaskets as needed.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
- Illustrated commitment to high standards of quality, accuracy and service.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Fabricated and installed required hardware and moldings for glass installations.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Trained and oversaw team of up to 8 members.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Contributed to business objectives and project management tasks on over 100 of projects from conceptualization to completion.
Education
High School Diploma - College Prep
Ortega High School
Lake Elsinore, CA06-1991
Skills
- Door, mirror and shower installations
- Construction processes
- Knowledge of varied industry products
- Residential glass installation
- Effective prioritization skills
- Reading comprehension
- Good telephone etiquette
- Excellent work ethic
- Adaptability
- Maintenance & Repair
- Compassion
- Commercial glazing
- Safety procedures
- Glazing techniques
- Measurement accuracy
- Power tools operation
- Glass installation
- Sealant application
- Glass cutting
- Glass handling
- Residential glazing
- Commercial glass installation
- Measuring accuracy
- Problem-solving
- Teamwork and collaboration
- Time management
- Blueprint reading
- Frame repair
- Glass replacement
- Safety protocols
- Adaptability and flexibility
- Self motivation
- Physical strength
- Excellent communication
- Organizational skills
- Attention to detail
- Customer service
- Attentive to detail
- Safety protocol
- Reliable and consistent
- Strong mathematical skills
- Results-driven
- Physical strength and stamina
- Safety regulations compliance
- Concise time-management
- Hand tools proficiency
- Structural glazing
- Window fabrication
Accomplishments
- Supervised team of 8 staff members.
- Achieved a 15% reduction in installation errors by completing precise glass cutting and fitting with accuracy and efficiency for various residential and commercial projects.
Timeline
Life Insurance Agent
Globe Life/American Income Division
07.2023 - Current
Journeyman Glazier
All American Glass Co
09.2009 - 07.2023
High School Diploma - College Prep
Ortega High School
Similar Profiles
ERICA ROBERTSONERICA ROBERTSON
Regional Sales Director at GLOBE LIFE - AMERICAN INCOME LIFE DIVISIONRegional Sales Director at GLOBE LIFE - AMERICAN INCOME LIFE DIVISION
Joshua JacksonJoshua Jackson
Insurance Agency Owner- Schreiter Jackson Agency at Globe Life/ American Income DivisionInsurance Agency Owner- Schreiter Jackson Agency at Globe Life/ American Income Division
Danny CruzDanny Cruz
General Agent at Globe Life: American Income DivisionGeneral Agent at Globe Life: American Income Division
Justyn WestenseeJustyn Westensee
Heavy Equipment Operator at Boise CascadeHeavy Equipment Operator at Boise Cascade
James LeeJames Lee
Self Employed at SelfSelf Employed at Self