James Ziegler
Fairburn,GA
Summary
I have over 23 years of property management experience. Through my years of experience, I have developed the skill of analytical thinking. My experience in property management has be proven to enhance any million dollar asset. I am proficient in my abilities in Microsoft Word, Excel, Outlook, Onesite, Yardi, Rent-roll, Quickbooks Appfolio, Rent Manager, Entrada and AMSI.
I am a self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
24
24
years of professional experience
Work History
Operations Manager
Shamrock Gardens Apartments
Atlanta, GA
07.2010 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Assistant Manager
Premier Gardens Apartments
Riverdale, GA
05.2008 - 05.2010
- Collaborated with management on developing strategic plans for achieving business goals.
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
Property Manager
Shamrock Gardens Apartments
Atlanta, GA
07.2006 - 04.2008
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Property Manager
Towers Garden Apartments
Decatur, GA
11.2004 - 06.2006
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Handled resident complaints and expedited maintenance requests.
Leasing Consultant
Hyde Park Manor/Candler Crossing/Eagles Run
Stockbridge, GA
02.2001 - 11.2004
- Conducted tours of available apartments, highlighting features and amenities.
- Greeted potential tenants and provided information about the property.
- Maintained accurate records of prospective renters, applications and leases.
Education
High School Diploma -
Madison High School
San Antonio, TX05-1990
Some College (No Degree) - Business Administration
Texas Tech University
Lubbock, TXSome College (No Degree) - Business Management
San Antonio College
San Antonio, TXSome College (No Degree) - Biblical Studies
Beulah Heights University
Atlanta, GASkills
- Business Planning
- Incidents management
- Customer Service
- Organizational Management
- P&L Management
- Customer Retention
- Process Improvement
- Staff Management
- Tenant relations
- Work order monitoring
- Skilled multi-tasker
- Rent collection
- Leasing and sales
- Maintenance knowledge
- Preventive Maintenance
- Payment Collection
Timeline
Operations Manager
Shamrock Gardens Apartments
07.2010 - Current
Assistant Manager
Premier Gardens Apartments
05.2008 - 05.2010
Property Manager
Shamrock Gardens Apartments
07.2006 - 04.2008
Property Manager
Towers Garden Apartments
11.2004 - 06.2006
Leasing Consultant
Hyde Park Manor/Candler Crossing/Eagles Run
02.2001 - 11.2004
High School Diploma -
Madison High School
Some College (No Degree) - Business Administration
Texas Tech University
Some College (No Degree) - Business Management
San Antonio College
Some College (No Degree) - Biblical Studies
Beulah Heights University
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