Accomplished Social Work Supervisor with a proven track record at Mayo Clinic, excelling in clinical supervision and strategic planning. Demonstrates exceptional behavioral health expertise and effective organizational skills, leading to significant improvements in program implementation and community outreach. Expert in fostering cross-functional team collaboration and driving continuous improvement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Social Work Supervisor
Mayo Clinic
Rochester, MN
03.2023 - Current
Provides clinical and administrative supervision to social workers
Is responsible for supervisory decisions of staff in their daily tasks
Fulfills the dual role of supervisor and social worker thus having responsibilities not only to Care Management, but also may have a clinical workload
In addition, provides direction and guidance to work unit personnel; provides analysis of the work process to improve outcomes and services; oversees the orientation and performance management of those supervised; and attends appropriate meetings to gain and share necessary information with other areas
Led teams in planning and executing community events and workshops
Monitored and evaluated program effectiveness and made adjustments as needed
Provided support for complex cases or complaints requiring special attention
Scheduled staff activities, distributing labor for optimal performance and productivity
Behavioral Health Consultant
Sawtooth Mountain Clinic
Grand Marais
11.2019 - 03.2023
Provide trauma-informed and evidence-based counseling services within a Primary Care setting, including performing brief assessments and interventions, facilitating individual and group counseling, providing referrals, attending to social determinants of health, coordinating with community partners, and operating within a fully integrated provider care team
Keep accurate and timely records including comprehensive documentation of all patient interactions appropriately in accordance with clinic policies, procedures, and local, state, and federal guidelines
Demonstrate ability to work independently, communicate effectively both verbally and in writing, and deal tactfully and patiently with patients, coworkers, and supervisors
Foster a supportive, trauma-informed, and growth centered approach with patients, staff, and the community
Build positive rapport with a diverse patient population including those with developmental conditions, psychiatric diagnoses, and patients using substances
Develop and implement treatment strategies with integrated measurable objectives and goals
Collaborate with the Psychiatric and Primary Care Providers in recognizing, treating, and managing mental health and psychosocial issues of patients and act as a contributing member of the primary care team
Participate in team meetings and daily huddles with members of the care team to review the care of complex patients, particularly those patients with whom behavioral health needs are contributing to long-term health conditions
Adapt and respond with communication strategies to stabilize, slow, or reduce the intensity of a potentially high-stress situation and deescalate patients who present in crisis
Maintain an unbiased, safe, and confidential environment for staff and patients while in the clinic including strict adherence to confidentiality as required by Health Insurance Portability and Accountability Act (HIPAA) standards
Support program goals to reduce cultural and socio-economic barriers between clients and institutions committed to working with marginalized and diverse community populations
Adult Mental Health Case Manager
Cook County Public Health and Human Services
Grand Marais
06.2018 - 11.2019
Under the direction of the Children and Families Supervisor, the Adult Mental Health Case Manager is responsible for providing adult mental health targeted case management services to individuals experiencing serious and persistent mental illness
Positions assigned to this classification level perform professional social work services involved in the assessment, evaluation, planning and implementation of human service plans to assist participants of the program
This position involves partnering with people to connect them with the services and resources they need to reach their life goals
Performs client screening and intake functions and activities for the division or program area
Performs and conducts a variety of activities, tasks and functions associated with treatment planning, evaluation and assessment
Implements and provides professional social/human services to clients, their families and/or the community
Implements and performs all case management requirements, documentations and monitoring required to meet mandates, to document services, and to meet the needs of clients
Performs a variety of community relations, public relations and outreach services in assigned program areas
Collaborates with other professionals, providers, therapists, health professionals, internal departments, law enforcement, community or governmental agencies in coordinating resources and in meeting the needs of clients
Performs other comparable duties of a like or similar nature as assigned
Battalion Supply Sergeant
North Carolina Army National Guard
Goldsboro
06.2006 - 10.2018
Manages the command's procurement of Class I, II, IV, VII, and VIII supplies
Monitors, reviews, and proofs Equipment On Hand and Equipment Readiness portions of all subordinate Unit Status Reports
Monitors, reviews, and audits subordinate units Food Service Program and records as well as provide management assistance to each unit's Annual Subsistence Plan
Manages food service Cash Meal Payment books/sheets and submission of collections
Monitors and review subordinate unit's transportation requirements and requests
Completes Master Driver Course to assist subordinate units
Assists in each unit's submission of Automated Unit Equipment List (AUEL) reports
Monitors and reviews each subordinate unit's equipment listing for accuracy as related to Property Book/Hand Receipt requirements
Monitors subordinate unit's Test, Measurement and Diagnostic Equipment (TMDE) program
Operates GCSS-Army and automated hand receipt programs
Identify and extracts data from web-based applications applicable to logistics
Coordinate and provide oversight of logistical Unit Status Report (USR) requirements of subordinate units
Develops Standard Operating Procedures (SOPs) and checklists related to logistics
Responsible for coordinating the unit's AOAP
Serves as the BN's UECO
Supervises and monitors bulk fuel reports, and tactical fuel card
Responsible for maintaining BN supply records IAW 25-400-2
Monitors the BN's STAMIS equipment
Coordinates the BN's Command Supply Discipline Program and Command Maintenance Discipline Program (CMDP)
Supervises Central Clothing Distribution Facility program
Provides technical assistance to subordinate units as required
Serves as GPC Cardholder
Operates TAMIS for ammunition requests and turn in
Coordinates RFMSS requests for buildings for subordinate units
Operates TC-AIMS for transportation requirements
Chemical Operations Non-Commissioned Officer
U.S. Army
Fayetteville
07.1998 - 05.2006
Provide technical advice and assistance to the commander on chemical, biological, radiological, and nuclear (CBRN) operations
Monitor CBRN defense training, operations, and equipment maintenance
Conduct quarterly unit assessments of CBRN operations
Train primary and alternate operators for all CBRN defense equipment (CDE) and a 27 member decontamination (DECON) team
Establish a training program to train operators/teams in detection/ DECON operations, operation/ maintenance of assigned CDE and to train unit personnel on all aspects of CBRN defense
Ensure requisite CBRN material is on hand or on requisition, in serviceable condition, and complete with publications
Train all assigned personnel in the proper use and maintenance of CBRN equipment
Maintain a float of 5 percent above the authorizations of designated chemical defense items
This applies to the following items: protective masks, overgarments, footwear covers/over-boots, and chemical protective gloves
Stock a 10 percent overage of repair parts for CDE for contingencies and 5 percent overage for training
Maintain accurate records for shelf-life items to ensure that oldest items are used first and requisition replacement items six months before items expire
Establish a system to monitor lot numbers, dates of manufacture, and expiration dates of shelf-life items
Turn in shelf-life status reports to the Battalion CBRN Noncommissioned Officer monthly
Use the highest possible priority to requisition CDE necessary for individual survival
Maintain accountability and ensure proper use, storage, and maintenance of CDE in accordance with (IAW) appropriate technical manuals, regulations, and directives
Conduct periodic inspections of operator maintenance to ensure compliance with applicable technical publications
Conduct organizational maintenance as required by applicable technical publications
Maintain functional files, publications, and maintenance documents IAW AR 350-42, DA PAM 310-13, and FB Reg 700-2, and DA PAM 738-750
Ensure that equipment is calibrated and certified as required by TB 43-180 and applicable technical publications
Maintain the units contingency CBRN defense stocks and equipment IAW FB REG 700-2
Train CBRN teams as outlined in Ft Bliss CIR 350-4 to include cross-training of teams and individual team members
Ensure service members appropriately, use, store, and maintain CDE
Perform organizational level maintenance of CBRN equipment and establish/maintain a CBRN room IAW established regulations
Education
Doctorate - Social Work
University of Louisville
Louisville, KY
05.2025
Master of Science - Social Work
University of Louisville
Louisville, KY
05.2017
Bachelor of Arts - Psychology
American Military University
Charles Town, WV
05.2014
Skills
Clinical supervision
Family Advocacy
Behavioral Health Expertise
Individual counseling
Client assessment
Strategic planning
Effective communication
Staff oversight
Continuous Improvement
Effective Organizational Skills
Skilled in Team Dynamics
Set organizational policies
Community Outreach
Policy Review
Grievance Management
Cross-Functional Team Collaboration
Program implementation
Affiliations
Southeast Geographical Representative, National Association of Social Workers - Minnesota Chapter
Registered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic EnterpriseRegistered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic Enterprise
Medical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of NeurologyMedical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of Neurology
Registered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient PsychiatryRegistered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient Psychiatry