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Associate Principal Engineer

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Seasoned customer service and retail management professional with over 20 years of experience in food service, perishable operations , and front-end leadership .Proven track record of supervising teams, maintaining food safety standards, and delivering high-quality customer experiences. Recognized by Giant Food with multiple company awards for performance , values and continuous improvement . Well -suited for Front End Manager, Customer Service Manger,or Assistant Store Manager roles.


Experienced retail manager with focus on efficiency, customer satisfaction, and associate development. Dedicated to improving operational processes while maximizing efficiency and controlling cost.

Dynamic professional with a strong background in customer service at Giant Food, adept at enhancing customer satisfaction through active listening and critical thinking. Proven ability to train staff and streamline processes, leveraging CRM systems to improve service delivery and foster loyalty. Committed to creating engaging learning environments as a Montessori Teacher.

Experienced in working in retail and customer service settings, where collaboration and teamwork is emphasized, as well as positive interactions with customers and outside parties are encouraged. Able to handle different types of tasks, and can be depended on to complete assigned tasks and do any tasks that need doing, as well as adapt to any unforeseen situations. Takes pride in work and actively works to meet goals and make a positive contribution to the team.

Accomplished CDL A OTR Truck Driver with Wild West Express, recognized for exceptional safe driving practices and vehicle inspection proficiency. Demonstrated ability to adapt to changing routes while ensuring timely deliveries, effectively communicating with dispatchers and clients. Committed to accident prevention and maintaining compliance with safety regulations.

Strong customer relations and problem-solving skills. Effective oral and written communication skills with the ability to multi-task. Ability to work without supervision. Thorough understanding of customer’s transaction requirements and ability to communicate effectively. Limited knowledge and use of Microsoft Office Suite (Word, Excel, PowerPoint), Internet Explorer. Quick to resolve problems. Takes the initiative in anticipating needs and providing excellent customer service. Key Skills: Listening/Clarifying, Trouble-Shooting, Communicating, Problem-Solving, and Follow-up. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Professional with strong experience in providing personalized support and care. Skilled in communication, time management, and prioritizing tasks to ensure optimal client satisfaction. Known for teamwork, adaptability, and delivering consistent, high-quality results. Reliable and responsive to changing needs, ensuring seamless and effective assistance.

Organized and dependable Environmental and Cultural Resources Specialist with six years of experience following Army regulations, state/local/federal laws and 1+ years of specialized experience in environmental and natural resource management. Healthcare professional with 5 years experience in both emergency and clinical setting.

Detail-oriented professional with a strong background in customer service and equipment maintenance. Committed to optimizing machine performance and ensuring a safe work environment.
Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic and results-oriented customer service professional seeking to leverage exceptional problem-solving and organizational skills to enhance customer satisfaction. Proven ability to multitask effectively in fast-paced environments, ensuring swift adaptation and immediate contributions to team objectives. Committed to delivering outstanding service and fostering positive customer relationships through proactive communication and support. Eager to bring a strong work ethic and passion for helping others to a dedicated customer service role.

James Zyla

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High School Diploma - Arts

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