James A. Barritt
Madisonville,KY
Summary
Proven leader and effective communicator, adept at small business operations and customer relations. At The Auto Spa by James Barritt, I spearheaded initiatives that significantly enhanced client satisfaction and team performance. My strategic approach to relationship building and operations management drove substantial revenue growth, showcasing my ability to exceed sales targets and foster enduring client connections. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
18
18
years of professional experience
Work History
Owner
The Auto Spa by James Barritt
05.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Sales Byrider/Sales Manager Wholesale Trailers Now
J.D. Byrider/Wholesale Trailers Now
07.2015 - 07.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Representative
Key Oil Company
07.2011 - 07.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Apollo Oil LLC
05.2006 - 07.2011
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
High School Diploma -
F.J Reitz High School
Evansville, IN06-1988
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
United States Marine Corps Veteran
Served In Desert Shield Desert Storm. 2 meritorious promotions, 10 months recruiting duty. Graduated top of class in Non Commissioned Officer (NCO) School. Final rank E-4 Corporal. Honorably discharged in 1992
Timeline
Owner
The Auto Spa by James Barritt
05.2019 - Current
Sales Byrider/Sales Manager Wholesale Trailers Now
J.D. Byrider/Wholesale Trailers Now
07.2015 - 07.2019
Sales Representative
Key Oil Company
07.2011 - 07.2015
Sales Representative
Apollo Oil LLC
05.2006 - 07.2011
High School Diploma -
F.J Reitz High School
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