Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AssistantManager

James A. Olson

Repair Management
Batavia,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

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28 Years of repair management and parts procurement

Work History

Parts Procurement Specialist

HM Laundry Equipment Company
07.2022 - 12.2022
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Identified new and more cost-effective suppliers through participation in industry networking and communications such as text and emails.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Service Department Dispatcher

Columbia Hyundai
12.2021 - 04.2022
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Carried out day-to-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Service Dispatcher

Performance Toyota
02.2020 - 11.2021
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Repair Manager Senior Technician

Bush Truck Leasing
10.2016 - 12.2019
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
  • Trained and developed personnel to improve safety, employee relations and resolve breakdown issues.
  • Negotiated manufacturing service agreements and quality standards.

Education

Bachelor of Arts - Business Administration And Management

Heidelberg University
Tiffin, OH

Skills

  • Verifying Shipments
  • Procurement
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Excellent Communication
  • Self-Motivated
  • Customer Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The price one pays for pursuing any profession or calling is an intimate knowledge of its ugly side.
James Baldwin

Timeline

Parts Procurement Specialist

HM Laundry Equipment Company
07.2022 - 12.2022

Service Department Dispatcher

Columbia Hyundai
12.2021 - 04.2022

Service Dispatcher

Performance Toyota
02.2020 - 11.2021

Repair Manager Senior Technician

Bush Truck Leasing
10.2016 - 12.2019

Bachelor of Arts - Business Administration And Management

Heidelberg University

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James A. OlsonRepair Management