James Andrew McClung
San Antonio,TX
Summary
Professional benefits specialist skilled in administering and managing employee benefits programs. Proven track record in ensuring compliance with regulations, providing exceptional customer service, and optimizing benefits strategies. Strong focus on teamwork and adapting to evolving needs while delivering impactful results. Adept at problem-solving, communication, and maintaining confidentiality.
Overview
14
14
years of professional experience
Work History
Employee Benefits Technician
North East ISD
12.2011 - Current
- Assisted in the preparation and coordination of annual Open Enrollment materials and communications, ensuring clear messaging and timely distribution to all eligible employees.
- Served as a reliable resource for employees, addressing their benefits-related inquiries with timely and accurate information.
- Improved company compliance by thoroughly reviewing benefit plan documentation and ensuring adherence to regulations.
- Developed informative materials to better educate employees on available benefit programs and options.
- Streamlined benefits administration tasks for increased accuracy and reduced processing time.
- Contributed to the successful completion of annual benefits renewals, collaborating with internal stakeholders and external partners in a timely manner.
- Conducted comprehensive benefits audits, identifying discrepancies and implementing necessary corrections.
- Enhanced employee satisfaction by efficiently processing benefits enrollments and changes.
- Managed vendor relationships effectively, resulting in improved service levels and cost control measures.
- Supported new hires through the creation of a video benefits presentation for the onboarding process focusing on available benefit offerings to ensure informed decision making.
- Pinpointed beneficiary of death benefits based on information from various computer systems and legal sources.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Maintained updated knowledge of benefit trends and best practices, making recommendations for program enhancements as needed.
- Collaborated with HR team members to ensure seamless integration of benefits administration within overall HR strategy.
- Monitored benefit calculation report for payroll processing and stayed abreast of regulatory changes that pertained to employer health insurance programs.
- Coordinated technical support and troubleshooting of benefit enrollment system, tested for annual enrollment and managed enrollment configuration.
District Sales Coordinator & Independent Agent
AFLAC
06.2007 - 03.2010
Director of Youth Ministries
Woodlake UMC
08.2005 - 04.2007
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Initiated successful fundraising campaigns to support mission trips, retreats, and other large-scale events for the youth congregation.
- Facilitated workshops on various topics including faith formation, vocational discernment, and life skills for young congregants in different age groups.
- Mentored and guided young members in their faith journey, resulting in stronger connections to the church community.
- Partnered with local schools and organizations to create outreach programs that address relevant issues affecting young people in the community.
- Recruited, trained, and supervised a team of volunteers to support youth ministry initiatives, enhancing program efficiency and reach.
- Coordinated special events such as youth camps or retreats that strengthened interpersonal relationships among members while deepening their spiritual understanding.
- Organized numerous service projects and mission trips, promoting social responsibility and personal development among participants.
- Developed an annual budget for the youth ministry department, ensuring proper allocation of resources for various programs and events.
- Prepared weekly messages to lead/teach multiple classes.
Education
B.B.A. - Marketing
05.1990
Skills
- Employee relations
- Payroll processing
- Benefits administration
- Benefits compliance
- Verbal and written communication
- New employee orientation and enrollment
- Open enrollment
- Relationship building
Timeline
Employee Benefits Technician - North East ISD
12.2011 - Current
District Sales Coordinator & Independent Agent - AFLAC
06.2007 - 03.2010
Director of Youth Ministries - Woodlake UMC
08.2005 - 04.2007
West Texas A&M University - B.B.A., Marketing
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