James Austin-Lee Galbraith
South Jordan,UT
Summary
Knowledgeable Behavior Technician with over 4 years of experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.
Overview
8
8
years of professional experience
Work History
Assistant Produce Manager
Smiths Food And Drug
South Jordan, UT
02.2022 - 03.2023
- Developed and maintained relationships with vendors to ensure quality produce was available for customers.
- Organized and supervised the receiving, stocking, rotating, pricing and merchandising of all produce items.
- Reviewed invoices to verify accuracy of order quantities and prices.
- Maintained a clean work area by cleaning counters, shelves and displays regularly.
- Ensured that departmental standards were met in regards to product freshness, presentation, safety and sanitation guidelines.
- Provided training for new employees on proper handling of produce merchandise.
- Monitored inventory levels to ensure adequate supply of merchandise was available at all times.
- Resolved customer complaints in a professional manner.
Registered Behavior Technician
Utah Behavior Services
Riverdale , UT
08.2019 - 09.2021
- Assisted with building life and social skills useful for everyday activities and interactions.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Completed daily client rounds and tracked client movements.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
Baker
Chuck-A-Rama
Ogden, IA
10.2018 - 07.2019
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Designed appealing product displays to maintain unique presentation.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Took precautions to avoid cross-contamination between food items.
- Maintained safe and sanitary area by checking food products' temperature and freshness.
- Monitored cooking completion times for efficient use of ovens and other equipment.
Sales Associate
Gordmans
Farmington, UT
09.2016 - 06.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
Crew Member
Papa Murphy's
Layton, UT
08.2015 - 04.2016
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Northridge High School
Layton, UT06.2017
Some College (No Degree) - Business Administration
Utah State University
Logan, UTSkills
- Data collection
- Positive and negative reinforcements
- Behavior management
- Appointment setting
- ABA techniques
- Organizational skills
- First Aid/CPR
- Working collaboratively
- Active listening
- Friendly, positive attitude
- Time management
- Communication
Timeline
Assistant Produce Manager
Smiths Food And Drug
02.2022 - 03.2023
Registered Behavior Technician
Utah Behavior Services
08.2019 - 09.2021
Baker
Chuck-A-Rama
10.2018 - 07.2019
Sales Associate
Gordmans
09.2016 - 06.2017
Crew Member
Papa Murphy's
08.2015 - 04.2016
High School Diploma -
Northridge High School
Some College (No Degree) - Business Administration
Utah State University