James B. Taylor, III, Esq.
Smyrna,GA
Summary
Strategic regulatory affairs leader with expertise in policy development and risk management. Delivers actionable insights through clear executive-level summaries and recommendations that enhance compliance and organizational readiness. Cultivates industry engagement to drive innovation and effectively navigates complex regulations.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Director, Regulatory and Government Affairs
Cox Enterprises
Atlanta, Georgia
10.2018 - Current
- Led enterprise advocacy on privacy legislation, aligning organizational practices with evolving standards.
- Developed and implemented AI policies, advising on ethical practices for enterprise-wide adoption.
- Provided guidance on cybersecurity policy, enhancing risk management and internal readiness.
- Translated complex regulatory developments into actionable guidance, enabling informed decision-making for senior leaders.
- Produced executive-level summaries with business impact analysis and strategic recommendations, facilitating alignment on policy direction.
- Represented company positions through industry engagement, collaborating with NCTA and NTIA.
- Built relationships with business leadership to ensure policy understanding and compliance alignment.
- Monitored industry trends to identify expansion and innovation opportunities, informing strategic planning and positioning.
Residential Credit Strategy
Cox Communications
Atlanta, Georgia
03.2013 - 10.2018
- Headed residential policy and strategy initiatives, driving profitability while ensuring regulatory compliance.
- Implemented credit strategies aligning with FCRA, ECOA, and state statutes to maximize revenue generation.
- Developed standardized credit policy impacting over 6.2 million customers, ensuring compliance with FCRA and FDCPA.
- Advised senior leadership on credit strategy, identifying compliance risks and establishing mitigation priorities.
- Analyzed market trends to implement innovative credit strategies, achieving 15% profitability increase.
- Collaborated with cross-functional teams to streamline processes, reducing compliance risks and improving operational efficiency.
- Built relationships with stakeholders to influence strategic direction and support operational execution.
- Led efforts to enhance operational processes, resulting in improved compliance adherence and risk management.
Commercial Credit Manager
Neilsen Audio
Columbia, Maryland
06.2009 - 02.2013
- Managed receivables for 2,000+ commercial customers, ensuring timely collections and minimizing risk exposure.
- Collaborated with sales teams to assess customer creditworthiness and optimize payment terms, supporting revenue stability.
- Created credit risk models to improve departmental decision-making processes.
- Developed and administered account-level reserve analyses, enhancing internal governance and ensuring SOX compliance.
- Conducted staff training sessions on credit policies and risk assessment techniques.
Credit Policy Manager
State Employee Credit Union of Maryland (SECU)
Linthicum Heights, Maryland
02.2007 - 12.2008
- Assisted senior management in developing strategies for managing risk associated with granting credit.
- Collaborated with cross-functional teams to enhance service delivery standards; managed credit and debit card mailing campaigns, negotiating costs with fulfillment vendors and optimizing freight and postage expenses.
- Developed and managed process improvements to ensure returned mail to the local P.O. Box was sorted and processed more efficiently to reduce fraud and improve capture of right-party customer information.
- Through the use of national macroeconomic data, compared losses (straight rolling and bankruptcy) and delinquency levels to those experienced by the credit union.
Sr. Credit Policy Analyst and Recovery Manager
CitiFinancial Consumer Finance
Baltimore, Maryland
08.2004 - 02.2007
- Increased direct collections by 11% to over $1.2 million monthly as department manager.
- Analyzed national macroeconomic data, comparing credit union losses against industry standards.
- Analyzed regulatory changes impacting consumer finance policies and developed recommendations.
- Collaborated with cross-functional teams to ensure compliance with financial regulations, facilitating adherence to industry standards.
- Initiated daily reviews of delinquency roll rates, advising management on action plans.
- Developed process improvements for efficient sorting of returned mail to reduce fraud.
- Managed credit and debit card mailing campaigns, negotiating costs with fulfillment vendors.
- Designed Microsoft Access user interfaces for effective self-assessment and payment reconciliation.
Senior Project Manager
Bank of America
Horsham, Pennsylvania
01.2001 - 03.2004
- Managed inbound and outbound call center vendors, achieving established metrics for cost per hour and resolution rate.
- Developed policies and procedures to enhance call center management effectiveness.
- Conducted analyses to identify strategies for enhancing penetration of complementary credit card products.
- Oversaw back-end technical processes, ensuring accuracy in file transmittal diagnostics and facilitating internal-external data sharing.
Education
J.D. - Law
Atlanta's John Marshall Law School
Atlanta, GA12-2016
Bachelor of Science - Mass Communication
Towson University
Baltimore, MD12-2000
Skills
- Cybersecurity policy
- AI policy development
- Privacy legislation
- Regulatory compliance
- Risk management
- Policy writing
- Industry engagement
- Government relations
- Executive communication
Certification
- State Bar of Georgia-Member 2018
Timeline
Director, Regulatory and Government Affairs
Cox Enterprises
10.2018 - Current
Residential Credit Strategy
Cox Communications
03.2013 - 10.2018
Commercial Credit Manager
Neilsen Audio
06.2009 - 02.2013
Credit Policy Manager
State Employee Credit Union of Maryland (SECU)
02.2007 - 12.2008
Sr. Credit Policy Analyst and Recovery Manager
CitiFinancial Consumer Finance
08.2004 - 02.2007
Senior Project Manager
Bank of America
01.2001 - 03.2004
J.D. - Law
Atlanta's John Marshall Law School
Bachelor of Science - Mass Communication
Towson University