James C Alligood
Box Springs,Ga
Summary
Seasoned, passionate & motivated automotive professional with a solid history (25+ Years) of experience and verifiable achievement in Automotive Sales & Profitability. Motivated self-starter with a track record of achieving exceptional results with strong organizational & prioritization abilities. Areas of expertise include yet not limited to are Sales training, Finance & Insurance as well as New & Used Car Sales to include Customer Satisfaction, high volume in sales, and a relentless drive for Excellence. Active listening, judgment and decision making. Administration and management negotiator, & ability to adapt to the ever changing market.
Overview
11
11
years of professional experience
Work History
Platform Manager
Classic Elite Auto Group
Houston , TX
02.2024 - 07.2024
- Generated solutions to complex issues relating to three separate dealerships day to day operation, promoting budget and profitability. By creating solutions for expense concerns.
- Led investigations into system issues and planned fixes to minimize downtime and control costs.
- Reviewed quality control reports monitoring various aspects.
- Evaluated schedules, orders and forecasts to plan processes and meet forecasted goals.
- Set processes in place with multi brand of three dealerships to adhere to corporate guidelines. Each dealership brand's performance matrix for profitability and sales effectiveness.
- Revamped systems, processes and training programs to reverse underperforming store metrics
- Increased volume, gross and net profitability in under 90 days.
General Manager/Operator
Five Star Ford of Warner Robins
Warner Robins, GA
03.2022 - 02.2024
- Proven track record implementing processes with verifiable improvement
- Extensive knowledge of CRM and BDC processes
- Employee training and development with proven track record of success
- Goal oriented self starter with the ability to thrive in high paced and high pressure work environment
- Strong Knowledge of inventory control and management
- Analyzed business performance data and forecasted business results for CEO and COO
- Goal oriented self-starter
- Developing and maintaining productive relationships with manufacturers
- Planned and led team meetings to review business results to communicate new and ongoing priorities
- Customer service oriented, creating an exceptional customer experience to drive customer loyalty
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
GENERAL MANAGER
SONS FORD/ SONS CHEVROLET CADILLAC
COLUMBUS, GA
10.2019 - 03.2022
- Oversaw day to day operations
- Ordering of New vehicles and Used vehicles
- Monitor, motivate, training of our successful sales team
- Monthly budgets, quarterly budgets, and yearly forecasts
- Created schedules and monitored payroll to remain within budget.
- Attending to all customer complaints to ensure a high level of customer satisfaction is maintained
- Ensure proper follow up of all prospective buyers
- Implemented systems and procedures to insure exceptional CSI
- Monitoring expenses and keeping them in line with each monthly forecast to meet our goal of profitability increase month over month and year over year.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Designed sales and service strategies to improve revenue and retention.
GENERAL SALES MANAGER
JOE MYER'S FORD
HOUSTON, TX
02.2013 - 10.2019
- Oversaw day to day operations
- Hiring, training, scheduling, payroll of sales staff
- Maintaining current internet pricing
- Working with Ad Group on advertising
- Monthly budget & Yearly
- Forecast
- Ordering of new vehicles
- Maintaining above group CSI
- Training of staff , as well as training along side of management staff to ensure market and net profit share increased year over year.
Education
Automotive Dealership Operations
Berkshire Hathaway Automotive Dealer Academy
Irving, TX09.2018
Skills
- Sales Analysis
- Creating sales strategies
- Team-building & Interpersonal Skills
- Working knowledge of used vehicle sales and inventory management
- Strong knowledge of vehicle value/pricing trends
- 12 Years F & I experience
- Strong knowledge of regulatory and compliance laws
- Strong knowledge of multiple manufacturers CSI and performance metrics
- ADP, Reynold's & Reynolds, CDK, Dealer Track, VAuto, All Auctions, OEM websites, VIN Solutions
Accomplishments
- Berkshire Hathaway Top Desking Manager 2014-2018
- Ford Presidents Award 2013-2018
- Top 10 Ford Dealers 2013-2018
- Ford 100 Club 2013-2018
- Ford Triple Crown Winner
- GM Dealer Mark of Excellence Winner 2020-2021
Timeline
Platform Manager
Classic Elite Auto Group
02.2024 - 07.2024
General Manager/Operator
Five Star Ford of Warner Robins
03.2022 - 02.2024
GENERAL MANAGER
SONS FORD/ SONS CHEVROLET CADILLAC
10.2019 - 03.2022
GENERAL SALES MANAGER
JOE MYER'S FORD
02.2013 - 10.2019
Automotive Dealership Operations
Berkshire Hathaway Automotive Dealer Academy
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