James C Jenkins II
Toledo,OH
Summary
Systems and Network Administrator with 6 years of hands on experience with a multitude of networking equipment from various vendors, and Debian headless servers. Comfortable operating in command line equipment and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Senior Network and Systems Administrator
Velocity, A Managed Services Company
Holland, OH
03.2019 - Current
- Undertook process improvement work beyond normal duties, utilizing both Linux Shell and Mikrotik Scripting
- Monitored and maintained headless servers, routers, layer 3 switches, wireless access points and their WLAN controllers
- Managed, tracked, and coordinated ticket resolutions and escalation processes via bespoke ticketing system
- Installed, configured, and architected LAN and WAN internet systems remotely and while working with on-site technician
- Worked with customers to diagnose and resolve network and systems outages, implementing and establishing technical solutions from findings
Network and Systems Administrator
Northwest Ohio Regional Information System
Toledo, OH
09.2014 - 11.2014
- Troubleshot hardware and software to isolate and rectify issues
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Supported users both local and by phone with problem resolution and education.
- Performed system patches, service packs, hot fixes and new security configurations.
- Utilized Windows Server 2008 in order to monitor and maintain bespoke database system for data integrity
Education
High School Diploma -
Toledo Technology Academy
Toledo, Ohio06.2014
Skills
- Network Administration and Support
- Desktop Troubleshooting
- Topology Planning
- System Upgrades
- Remote Working Environment
- Linux Systems Administration
- CLI Experience
- WAN/LAN, DNS, and VLAN Configuration
- Router and Layer 3 Switch Configuration
Timeline
Senior Network and Systems Administrator
Velocity, A Managed Services Company
03.2019 - Current
Network and Systems Administrator
Northwest Ohio Regional Information System
09.2014 - 11.2014
High School Diploma -
Toledo Technology Academy
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