James Cameron Kincaid, SHRM-CP
Fort Worth,TX
Summary
Dynamic leader with over 10 years of experience leading large teams in fast-paced environments, driving double-digit sales growth, optimizing operational processes, and enhancing talent management strategies. Adept in full-cycle recruiting and team development. Transitioning into a formal human resources role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Executive Director, Chick-fil-A Burleson
Greg's Chicken Shack Inc.
Burleson, TX
09.2024 - Current
- Assists in leading operations at high-volume Chick-fil-A restaurant, achieving annual sales of $10 million.
- Optimized kitchen processes to enhance efficiency and ensure food safety compliance.
- Revised employee filing system to maintain regulatory standards.
- Manages hiring and onboarding processes for new Team Members using Workstream.
- Oversees corrective actions, including performance improvement plans and terminations.
Assistant Restaurant Leader
Raising Cane's Restaurants
Fort Worth, TX
05.2024 - 09.2024
- Oversaw hiring, onboarding, training, and development of Crewmembers for a high-volume restaurant.
- Managed certification programs for Certified Trainers, Bird Specialists, and Hospitality Specialists.
- Maintained employee records in Workday, documenting infractions and significant events.
- Developed and implemented Crewmember schedules to optimize staffing efficiency.
Executive Director, Chick-Fil-A Restaurants
JCZ Restaurant Group Inc.
Benbrook, TX
01.2019 - 10.2023
- Executive leader in charge of the overall success of a Chick-fil-A franchised restaurant, maintaining high standards of excellence and hospitality (top 20% nationally).
- Provided leadership and accountability to a team five restaurant directors, leading a staff of over 90 employees.
- Led double-digit sales growth over two consecutive years (44% in 2021, 15% in 2022).
- Responsible for restaurant sales growth, talent management, operational success, and guest relationship management.
Director Of Talent
JCZ Restaurant Group Inc.
Benbrook, TX
06.2017 - 12.2018
- Senior Leader in charge of Human Resources, executing restaurant talent strategy by managing all aspects of employee life cycle.
- Provided coaching, training, and development to a staff of 100 leaders and team members.
- Designed and executed training plans for all levels of restaurant staff, including in-person leadership development seminars for restaurant leaders.
Operations And Training Sergeant
U.S. Army
Fort Bragg, NC
01.2014 - 06.2017
- Led the operations and training office of a brigade support medical company, assisted in tactical training, and managed the administrative and personal records of 82 army airborne paratroopers (to include eight medical service providers, six army officers, and numerous army medics).
- Provided supervision over unit training requirements, ensuring medical credentialing and deployment readiness were maintained for all personnel.
- Collaborated with key leaders to secure training resources, process awards, and complete career evaluations.
- Developed and published unit training calendar and schedules.
- Supervised the operation and displacement of the Company Tactical Operations Center.
Education
Master Of Arts in Management, Human Resources -
Dallas Baptist University
Dallas, TX05.2021
Master Of Arts in Leadership -
Dallas Baptist University
Dallas, TX12.2018
Bachelor Of Science in Interdisciplinary Studies - Fine Arts & Health Sciences
Liberty University
Lynchburg, VA08.2016
Skills
- Talent management and staffing
- Leadership and people development
- Coaching and counseling
- Scheduling and coordinating
- Regulatory compliance
- Operations management
Awards
Eagle Scout, Boy Scouts of America
Certification
- SHRM-CP, Society of Human Resources Management
Accomplishments
- Symbol of Success, 2021, Chick-fil-A Restaurants, achieving over 20% sales growth in a calendar year.
References
References available upon request.
Timeline
Assistant Executive Director, Chick-fil-A Burleson
Greg's Chicken Shack Inc.
09.2024 - Current
Assistant Restaurant Leader
Raising Cane's Restaurants
05.2024 - 09.2024
Executive Director, Chick-Fil-A Restaurants
JCZ Restaurant Group Inc.
01.2019 - 10.2023
Director Of Talent
JCZ Restaurant Group Inc.
06.2017 - 12.2018
Operations And Training Sergeant
U.S. Army
01.2014 - 06.2017
Master Of Arts in Management, Human Resources -
Dallas Baptist University
Master Of Arts in Leadership -
Dallas Baptist University
Bachelor Of Science in Interdisciplinary Studies - Fine Arts & Health Sciences
Liberty University
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