Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Manager
Corelife Eatery
Florence, Kentucky
10.2020 - 04.2022
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Open and close the facility the proper way in a step by step process, such as cleanliness, correct counts, safe audit, as well as counting drawers.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered feedback to decision-makers regarding employee performance and training needs.
Approved regular payroll submissions for employees.
Applied customer feedback to develop process improvements and support long-term business needs.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Dietary Account Manager
Crestview Health Care And Rehabilitation
Louisville, KY
05.2020 - 10.2022
Made sure that all meals were made correctly to maintain safety and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on great food and the correct type of food that they needed, or wanted.
Oversaw new business development and customer servicing.
Liaised between account holders and various departments.
Managed ten employees while making sure over 80 people while providing nourishment and a happy environment.
Created schedules for my employees, while also making sure their times were in correct.
Trained to understand the systems that let me order produce and supplies for the kitchen and maintenance crew.
Listened attentively to client feedback and worked with product development team to introduce new services.
Line Cook/Preparer
Hooters
Louisville, Kentucky
11.2018 - Current
Responsible for prepping ingredients and assembling dishes according to restaurant recipes and specifications
Labeling and stocking all ingredients on shelves so they can be organized and easily accessible
Measuring ingredients and seasonings to be used in cooking
Working efficiently and quickly to be successful
Maintaining a clean and orderly kitchen by washing dishes,
sanitizing surfaces, taking out trash etc.
General Manager
Jimmy Johns
Florence, Kentucky
04.2015 - 09.2018
Manages to ensure customer service and high-quality products are delivered to ensure restaurant profitability
Managed Manages a staff of approximately 3 to 50 employees.
Assigns, oversees and evaluates work
Recommends promotion, transfer, or termination of employees based on
performance
Provides on-the-job training for new employees.
Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning,
and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision of the
preparation, sales, and service of food.
Forecasts food items
Estimates what amount of each food item will be consumed per shift.
Supervises food preparation and service operations while on duty
Assists in-shoppers during rush periods to
ensure the maintenance of restaurant efficiency.
Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for
completeness and correctness.
Ensure that every customer receives world-class customer service.
Route deliveries and serve drivers to maximize delivery business and speed.