James Costa
Marquette,MI
Summary
Dynamic professional with a proven track record at United Wholesale Mortgage, excelling in supplier relationship management and compliance monitoring. Recognized for exceeding sales targets and enhancing client retention through effective communication and attention to detail. Committed to fostering positive relationships and driving operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Pub Tender
Blackrocks Brewery
05.2019 - Current
- Performed all opening and closing duties to ensure efficient operation of business.
- Greeted and assisted patrons in choosing appropriate options and provided necessary services to ensure a positive and memorable experience.
- Managed essential supplies and ensured daily accessability to all staff.
Dishwasher
Blackrocks Brewery
07.2018 - 06.2019
- Followed supervisor instructions to complete tasks on time.
- Kept microbrewery areas clean by removing trash and organizing supplies.
- Assisted with pub work to help operations run smoothly and meet customer needs.
- Cleared, washed and re-supplied all glassware, and serving trays quickly.
Account Executive
United Wholesale Mortgage
06.2016 - 01.2018
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Streamlined account management processes for increased efficiency and improved client retention rates.
Loan Officer
Quicken Loans
05.2015 - 02.2016
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Retail Sales Associate
Southern Wines & Spirits
04.2014 - 02.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Science - Management
Northern Michigan University
Marquette, MI05-2014
Skills
- Supplier relationship management
- Document preparation
- Procurement strategy
- Compliance monitoring
- Teamwork
- Good communication
- Positive attitude
- Punctuality
- Loading and unloading
- Teamwork and communication
- Attention to detail
- Inventory and stocking
- Relationship building
- Inventory management
- Physical stamina
- Interpersonal communication
Timeline
Pub Tender
Blackrocks Brewery
05.2019 - Current
Dishwasher
Blackrocks Brewery
07.2018 - 06.2019
Account Executive
United Wholesale Mortgage
06.2016 - 01.2018
Loan Officer
Quicken Loans
05.2015 - 02.2016
Retail Sales Associate
Southern Wines & Spirits
04.2014 - 02.2015
Bachelor of Science - Management
Northern Michigan University
Similar Profiles
Maisie ZahnMaisie Zahn
Barback at BlackRocks BreweryBarback at BlackRocks Brewery
Caroline MundenCaroline Munden
Event Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle BeverageEvent Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle Beverage
Jack LemkeJack Lemke
Corporate Operations Assistant at Sprecher BreweryCorporate Operations Assistant at Sprecher Brewery
Alina DamicAlina Damic
Server at Mulligans PubServer at Mulligans Pub
Nicole F. McDanielNicole F. McDaniel
Community Representative at Face the World FoundationCommunity Representative at Face the World Foundation