James Cherozzi
Summary
Motivated individual with experience in management and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Senior Account Executive
Harvest Hosts
12.2022 - Current
- Successfully helped to launch a new brand called CampersCard
- Developed new business opportunities for company growth through effective networking and client presentations.
- Implemented sales strategies that consistently exceeded quarterly targets.
- Mentored account executives, fostering a positive work environment and encouraging professional growth.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Networked at events and prospected for new customers with diverse strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Executive/Host Relations
Harvest Hosts
05.2021 - 12.2022
- Work with all inbound leads who are interested but have not filled out an application
- Email, call, or otherwise connect with leads to convert them into Hosts
- Provide assistance for potential leads with their application or technical issues prior to becoming a full Host
- Build and optimize a Host lead nurturing campaign to maximize the inbound leads generated by marketing and partnerships
- Explore other channels to reach businesses including associations, chambers of commerce, business groups, cold calling, email marketing, etc
- Drive traffic and leads into the top of the lead funnel by building a demand generation program across different platforms (Facebook, LinkedIn, forums, etc) Build and manage email programs through our email platform: MailChimp
- Reporting - build monthly reports on traffic, leads, emails, conversions, and areas of opportunity.
Large Accounts Manager
EaCo Chem
07.2020 - 04.2021
- Reviewed daily orders and enter into the system for processing
- Assessed distributor/contractor needs based on current objectives, supply and demand, and seasonable variables
- Developed relationships with the top 15% of accounts/distributors around the country
- Evaluated sales monthly to determine which distributors were hitting yearly goals and which were falling behind their previous sales
- Reached out to new distributors to explain products and give them rates if they became a distributor of the products
- Organized meetings and appointments with regional distributors/companies to promote products and give presentations on different projects the company has done in the past
- Worked closely with the sales team to develop an interactive map to determine which parts of the country we could gain distribution in.
Grocery Team Leader
Giant Eagle Management, Giant Eagle
11.2017 - 07.2020
- Oversaw store operations from opening to closing processes
- Non Perishable shrink leader for meetings
- Hired, trained, and scheduled new employees when needed
- Managed, supervised, and provided leadership for employees throughout the store
- Evaluated line of business using P and L statement: Sales, gross profit margin, shrink (known and unknown loss), payroll
- Stocked shelves, racks, cases, and bins with merchandise
- Determined if inventory was sufficient for the needs of the business, ordered product when needed
- In charge of store operations when the Store Manager is not present in the store
- Followed Auto Replenishment ordering system
- Managed inventories by tracking weekly reports and ordering to the needs of the business in order to meet customer requirements and maximize profits
- Assisted store manager in any task that was appointed to myself which included maintaining and improving other departments throughout the store
- Coordinated with the store manager in planning and delegating work tasks for other employees
- Performed numerous walks through the week which included: Self assessments of the department, audits of departments, perishable walks, and entire store walks to make sure the store was meeting standards
- Headed 10:15 meetings when the store manager was not present.
Produce Team Leader
Giant Eagle Management, Giant Eagle
09.2016 - 11.2017
- Inventory management: Utilized FIFO to control inventory on a daily basis through both daily ordering and overseeing automated replenishment
- Looked over line of business using P and L Report
- Studied different management techniques: Theory X and Theory Y Managed employees on a daily basis: Coaching for Success, Coaching for Improvement, and Managing Performance Problems
- Collaborated with outside vendors to build sales and maximize profits: Building large displays of highly profitable items in heavy traffic areas while also effectively cross merchandising
- Demonstrated great customer service skills both in and out of the department on a daily basis to try to increase overall Customer Satisfaction score
- Created schedules weekly that utilized the strengths of the available team members while maximizing their value within the framework of the business which included scheduling hours to fit projected sales within a payroll budget
- Championed the department safety team which included weekly department safety walks and monthly attendance to the store safety meeting Recruited, hired, and supervised new employees on the rules and regulations of Giant Eagle
- Improved productivity and morale in the department by imitating work sheets throughout the department that helped to hold employees accountable if work was not getting completed up to standards
- Analyzed reports on known loss, shrink, and sales on a daily basis to come up with ways to improve.
Education
Bachelor of Science -
Westminster College
New Wilmington, PA12.2015
Skills
- Leadership
- Communication
- Customer Service
- Strategic decision making
- Multitasking
- Pipeline Development
Timeline
Senior Account Executive
Harvest Hosts
12.2022 - Current
Account Executive/Host Relations
Harvest Hosts
05.2021 - 12.2022
Large Accounts Manager
EaCo Chem
07.2020 - 04.2021
Grocery Team Leader
Giant Eagle Management, Giant Eagle
11.2017 - 07.2020
Produce Team Leader
Giant Eagle Management, Giant Eagle
09.2016 - 11.2017
Bachelor of Science -
Westminster College