JAMES D. HOLLOWAY JR.
Burlington,NC
Summary
A highly skilled and experienced Operations Manager seeking a challenging role within a reputable organization that values hard work, reliability, and attention to detail. Eager to leverage my expertise in operations management to help drive business success and growth. With a strong commitment to developing and expanding my skill set, I aim to deliver results that align with the organization's goals and contribute meaningfully to the team's success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Ravenox
03.2023 - 07.2024
- Managed production, inventory, warehouse planning and supply chain operations to achieve timely and accurate delivery of goods and services.
- Planned weekly rotation for cutting room staff and machine operators.
- Planned weekly production schedule based on stock levels and Amazon, retail and wholesale orders received.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Performed Quality Control to ensure all items produced were made to the highest quality standards and prevent shipping errors.
- Established positive and effective communication among machine operators, office and cutting room staff and the owners. Led daily meetings for each department.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to the owners.
- Reported issues to the owners with great detail.
- Led hiring, onboarding and training of new hires to fulfill business requirements. Conducted performance reviews. Processed payroll.
- Trained and guided team members to maintain high productivity and performance metrics. Created videos and QR codes for each machine's operation and training binders for new hires.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed and maintained relationships with external vendors and suppliers. Conducted facility tours.
OPERATIONS MANAGER
Piedmont Chain Co. North State Sales
08.2006 - 03.2023
- Oversaw daily operations for all aspects of and related to the warehouse, inventory and order fulfillment
- Designed and implemented efficient systems for warehouse planning, space management, and inventory placement
- Managed the arrival and unloading of shipping containers
- Checked and maintained inventory levels, reporting discrepancies as needed
- Conducted field testing of products and worked with ownership and manufacturers to maintain quality for customers
- Delegated daily work assignments for order fulfillment and related tasks to employees
- Served as point of contact for LTL/truckload/ground services, negotiating pricing and scheduling daily shipments
- Utilized Peachtree for purchase orders, sales orders, invoices, and inventory management
- Managed properties and tenants
- Ordered hardware and supplies for warehouse and office
- Led office projects including advertising mailers and customer packets.
Education
BACHELOR OF ARTS DEGREE -
Elon University
Elon, N.C05.2006
Skills
- Leadership and team management
- Project management and planning
- Inventory management and organization
- Quality control and assurance
- Logistics and supply chain management
- Customer service and support
- Vendor management and negotiations
- Budgeting and financial analysis
- Process improvement and optimization
- Health and safety compliance
- Communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Onboarding and orientation
- Staff training, development and management
- 18 years of forklift operation
- Proficient in MS Office, Peachtree, EDI systems, Base Camp, Dear, Restock Pro, Dropbox, Ship Station, Amazon Seller Central, Canva/ Quickiesign, Intuit Quickbooks Time, Loom, Gusto and security systems Lorex Technology, Yo Link and Ring
References
Available on request.
Certification
National Retail Federation (NRF) Warehouse, Inventory and Logistics Specialist
Easy Llama Harassment Prevention for Supervisors
Amazon Cybersecurity Awareness Training
Timeline
Operations Manager
Ravenox
03.2023 - 07.2024
OPERATIONS MANAGER
Piedmont Chain Co. North State Sales
08.2006 - 03.2023
BACHELOR OF ARTS DEGREE -
Elon University