JAMES ROVEGNO
Lakehurst,NJ
Summary
Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
19
19
years of professional experience
Work History
INSIDE SALES MANAGER
NJ BEST LAWN, SPRINKLERS, AND FENCING
09.2023 - Current
- Creating inside sales team, ensuring its profitability, while also performing inside sales
- Manage (3) CSR's, (2) OSR's, (1) ISR
- Completing Panda Doc presentations and closing service and product sales throughout NJ and NY
- Reviewing lost revenue opportunities, creating retention and marketing strategy
- Retained twelve accounts from lost, keeping 15k RPY
- Achieved dept sales goal of 400k in additions (Sept - Dec)
- Reduced advertising spend 10%, increased lead flow 30%
INSIDE SALES MANAGER
BOUNDLESS ENERGY
10.2021 - 09.2023
- Creating inside sales team, ensuring its profitability, while also performing sales and service for numerous customers throughout 25 different states
- Completing tele-sales presentations via clear slide and closing sales both in person and remote
- Performing continuous training for inside sales representatives and sales support to assist in achieving goals
- Achieved 1MM in sales additions per annum
- Improved retention rate by 23%
- Sales MVP (2022)
INSIDE SALES MANAGER
TRINITY SOLAR
03.2017 - 10.2021
- Provide sales and service for numerous customers throughout 6 different states
- Spearheaded creation of inside sales department
- Completing tele-sales presentations via clear slide and closing sales both in person and remote
- Achieved 3.6MM in sales additions per annum
- Improved retention rate by 10%
- Introduced new sales strategies that improved close rates
- Sales employee of the year (2019)
TELESALES ADVISOR
NRG HOME SOLAR
02.2014 - 03.2017
- Provide sales and service for numerous customers throughout 7 different states
- Work with management and staff to create efficient sales operation
- Sell both rooftop and community solar projects to customers
- Achieved 1M in sales additions 2017
- Revamped sales processes that improved revenue additions by 15%
- Improved retention rates by over 15% 2017.
NATIONAL SALES CONSULTANT
BIG DADDY DRAYAGE/ SALSON LOGISTICS
05.2012 - 02.2014
- Manage and provide sales and services for seventeen key large accounts in SE/NE market representing $3.8 million revenue base
- Coordinate with seven terminal managers and up to fourteen dispatchers in team environment to ensure optimal customer satisfaction with company services
- Maintain and grow recurring revenue in import and export drayage throughout all of company locations
- Renew existing contracts, field/resolve customer issues, and introduce/cross sell other locations to customers
- Increased revenue in Jacksonville terminal by 100% Oct 2012 - April 2013
- Re-acquired eight accounts from competitors, which represented $.6 million RPY
- Sales revenue additions for 2013-2014 total $3.8 million and growing.
RETAIL SALES CONSULTANT/ SMALL BUSINESS SPECIALIST
AT&T
01.2009 - 05.2012
- Manage and provide sales and services for customers and business throughout Monmouth County, New Jersey
- Coordinate with two business representatives, three sales managers, and two district managers to ensure customer satisfaction with company products and services
- Maintain and grow recurring revenue streams in wireless, local, and wide area voice/data networks, including professional services
- Renew existing contracts, field/resolve customer issues, and win back lost business
- Achieved 150% of quota from April 2012 - November 2012
- On average added $93,600 revenue per month for AT&T.
SALES MANAGER
CORPORATE TELECOM
08.2004 - 01.2009
- Manage three different store locations in telecommunications market
- Ensured company locations were single point of contact for local, wireless, hardware and professional services representing a revenue base up to $5 million
- Managed three store managers, twelve sales consultants, and provided feedback to CEO
- Expanded business into SE market adding $120k in monthly revenue
- Studied client business models and applied solutions to meet their requirements
- Directly supported CEO and store management
- Increased revenue throughout all locations regularly, introduced new selling techniques, and inventory replacement strategies
- Improved customer service, FPO/APO, and close percentages throughout all locations.
Education
MBA - Management
CENTENARY UNIVERSITY
Hackettstown, NJ01.2019
B.A - Criminal Justice
THOMAS EDISON STATE COLLEGE
Trenton, NJ01.2013
Skills
- Leadership
- KPI development and performance appraisals
- Sales Management
- Sales
- Negotiation
- Account Management
- Account Acquisition
- Partnership Development
- Customer Service Management
- Profit Management
- Budget Development
- Motivational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
INSIDE SALES MANAGER
NJ BEST LAWN, SPRINKLERS, AND FENCING
09.2023 - Current
INSIDE SALES MANAGER
BOUNDLESS ENERGY
10.2021 - 09.2023
INSIDE SALES MANAGER
TRINITY SOLAR
03.2017 - 10.2021
TELESALES ADVISOR
NRG HOME SOLAR
02.2014 - 03.2017
NATIONAL SALES CONSULTANT
BIG DADDY DRAYAGE/ SALSON LOGISTICS
05.2012 - 02.2014
RETAIL SALES CONSULTANT/ SMALL BUSINESS SPECIALIST
AT&T
01.2009 - 05.2012
SALES MANAGER
CORPORATE TELECOM
08.2004 - 01.2009
MBA - Management
CENTENARY UNIVERSITY
B.A - Criminal Justice
THOMAS EDISON STATE COLLEGE
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